Systems & Operations
This system manages program mastery rules.
What is EdAdmin?
What is contacts?
This initial touchpoint is handled by the Contact Center or local Center team.
What is the inquiry?
This adaptive experience is used to place students on the learning progression.
What is an Initial Assessment?
This calendar is where the Center marks attendance.
What is the instructional calendar?
This website contains many Sylvan resources including program manuals and key operational resources.
What is SLCLink?
The number of tuition sales recommend annually.
What is two?
Often administered at the same time as the assessment, this conference sets the tone for the Enrollment Conference.
What is the Welcome Conference?
This is administered every 24-32 hours of instruction.
What is the Progress Assessment?
Where you find alerts for >5 available make-ups, prepayments running low, and more.
This system is where you would customize banners and flyers.
What is MARC?
Marketing planning is offered monthly during these weekly meetings.
What are Tactical Tuesdays?
This simple survey proves they love you ... or not.
What is the Voice of the Customer (VOC)?
When taking a comprehensive assessment, this STAR assessment should be given first.
What is math?
What opportunity stage is the family in after an appointment is marked as attended?
This should never exceed 40% of a Center's Earned Revenue.
What is labor?
Building school relationships, posting to social media, and partnering with other businesses.
What is local marketing activities?
This conference is our opportunity to recommit families to their initial goals and uncover new needs.
What is the Ongoing Conference?
This system alerts Centers to student metrics being out of limit.
What is the Performance Metric Automation (PMA)?
A is logged each time a Center receives revenue.
What is a payment?
This revenue is your operating budget.
What is Earned Revenue?
This is the only way to secure paid search.
What is the Media Fund?
This touchpoint occurs at regular weekly intervals and can make or break a student's experience.
What is instruction?
This is our commitment to student growth of 50 sessions in 50 hours and encourages frequency.
The report submitted monthly for each Center.
What is the LMR?