Disposition
Employment call
RP wants to book in hour
What is call the center for permission
My child is looking for enrichment
What is.....We can absolutely help Timmy . Tell me a little more about the areas you would like Timmy to enhance
Aspirational Empathy
What is.......This is a great 1st step! You are going to love it here
Where is satellite listed?
What is ......B) SATELLITES
Location Name: Kennewick
Services Offered: All Services
Directions: Kennewick is 1 block North of the roundabout at 27th and Union
I need to speak to my spouse
What is Needs to speak to someone
Inbound Lead with no name
What is look in Salesforce and Clarity to see if there is an existing accunt
I am looking STEM Camps
What is.......We have a number of camp programs Tell me a little bit more what you are looking for?
RP calls for SAT
What is...Wow exciting times ahead! How awesome !
Where to find GED info
What is.....Special Subjects
Dispo for Bright Horizon
What is Customer Concern
Center Not Enabled
What is Give RP Phone Number to center and dispo as CC/Customer Concern
11th Grader Needs to Take SAT
What is.......
We have a number of different ways to help with Prep Tell me more about ___
Empathize with Struggle
What is....I can hear the concern in your voice, I am sure its frustrating for the both of you
Where to look for promotioms/discounts
What is.......Discount tab or current promo next to Insight Assessment
Proctoring
What is Non Sylvan Learning
Call Back Came in Too Early
What is Dial and Dispo No Answer and reset the CB
Student Needs Help in Reading says the RP in the beginning of the call
What is.......
So, we have a number of different programs to help with reading
Son is doing excellent but he is bored
What is......Wow! What a smart kid! You must so proud..Lets get him and lets get him challenged
What tab should we never open
What is.......NONE
Needs an email of summary from center
What is Needs to Speak to someone and CB
You get a duplicate
What is dispo as duplicate and add notes
RP Begins to ask a lot of questions in the begining
What is...In order for me to make the best recommendation, is it ok if I ask you a couple of questions?
Daughter is starting to fall behind in Math
What is......I love that you are getting ahead of this!
Eligible for a free assessment in that center
What is.......look under enrollment