Dependent Verification
Systems and Tools
Medical Plans
Spending Accounts
What's New for 2026
100

What is the purpose of dependent verification?

To confirm dependents are eligible for coverage.

100

I should always be maximized full screen, and I can assist with filtering information directly from EKM. What am I?


What is EAA?

100

I have no copayment elements associated with me, and I allow you to save pre-tax dollars for qualified medical expenses. What am I?

What is an HSA Plan?

100

What type of plan must you have to be eligible for an HSA?

A High Deductible Health Plan (HDHP).

100

These are the types of benefit rates that are changing for the upcoming Annual Enrollment. What are they?


What are Medical and Vision?

200

What document can verify a Domestic Partner? 

Affidavit of Domestic Partnership AND Proof of Joint Ownership OR State-Issued Declaration of Domestic Partnership

200

I am the system used to verify an unauthenticated call and confirm colleague information. What am I?

What is UDR?

200

I am a plan that lets you see any provider in or out of network, offering more flexibility, but my premium is higher. I have a specialist copay of $65. What am I?

What is PPO Plan.

200

What’s one key difference between FSA and HSA?

FSA funds expire annually; HSA funds roll over year to year.

200

I am the minimum contribution amount that must be elected during Annual Enrollment for a colleague to receive the employer contribution for CLG only tier. What am I?


What is $50.00?

300

What are the requirements for a valid Proof of Joint Ownership (POJO) document?


It must show both names, the same address on file, be dated within 12 months, and be an official document like a joint bill, lease, or bank statement.

300

You use me to complete the enrollment process for a colleague as if you were them. What am I?


What is Impersonate?

300

I am the most expensive plan offered with no coinsurance associated with me. What am I?


What is the National HMO Plan?

300

I am the account that gives you a $25 employer credit, and you submit claims to be reimbursed for the amount you’ve contributed so far. What am I?


What is a DCFSA.

300

I am the process that must be completed before HSA funds will be loaded and available. What am I?

What is CIP (Customer Identification Process)?

400

When must dependent documentation be submitted BEFORE a case is created?

45 days from enrollment save date.

400

You should check me on every call. I confirm if the colleague is active or inactive and help determine what benefits they’re eligible for. What am I?


What is Employment Status and Benefit Class?

400

I am the least expensive plan offered but have the highest deductible available. What am I?


What is the Basic Plan?

400

You must be enrolled in an HSA in order to see this spending account within enrollment. What am I?


What is a Limited Purpose FSA (LPFSA)?

400

I am the new EAP vendor known as SupportLinc, which is the same as what?


What is CuraLinc?

500

What happens if documentation isn’t received by the deadline?

Dependent coverage is denied or terminated.

500

You use me to review the colleague’s account, benefit coverages, employment history, and other key details. What am I?

What is the Backend?

500

I am a bundled medical plan that is offered to all REEs. What am I?

What is the Early Retiree Plan (BCBS)?

500

I am a closed account that does not allow new enrollees, elections, or contributions. What am I?


What is an HRA (Health Reimbursement Account)?

500

If you’re pregnant, in treatment for a serious illness, managing a complex condition, or have a scheduled surgery and want to stay with your current care team for a short period if they are not in the BCBS network, this form is needed.

What is the Transition of Care Form?

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