AMISYS
MACESS
AVS
AMYSIS Screens
Billing
100
To clear the screen and start a new search, you can use these 3 methods.
What is the binoculars, Ctrl+F or F4.
100
When the member is upset that her medicine was not covered, what would the subject line be?
What is a Grievance?
100
This is the system you start in to go to the AVS application.
What is AMYSIS?
100
This is the screen you will see to see who is on call for a specific provider.
What is OP?
100
Use this screen in AMYSIS to see billing information.
What is the BA screen?
200
This is the screen you would use to see if a provider was Board Certified to do sleep studies.
What is the PS screen --->Board Certifications
200
These are the steps taken after finishing a Submit to Workflow call.
What is Save, Choo-Choo, Sweep?
200
This can be completed online, on paper, with an agent or by calling Medicare.
What is an application?
200
This is the screen used to see when the member's last wellness exam took place.
What is BP?
200
When a customer is advising that they will be mailing in a check or money order, you should advise them to add this.
What is the Member ID#?
300
These are the 3 ways you can search for a member in AMISYS
What is Memeber ID#, SSN, or name & DOB
300
This is where you would find the member's HIPAA form
What is the member folder?
300
AVS is used most commonly during this period.
What is AEP?
300
This is the screen used to take out the voided spans of time.
What is the CH screen?
300
Bank drafts always occur on the ____ of the month.
What is the 5th business day?
400
You would use this screen to find out what codes in AMISYS mean.
What is RF0300?
400
Name when you would use which "Line of Business" under the Contact Tab.
What is 01- MAPD HMO for HMO plans (other than Medical Only. 02- MAPD PPO for PPO plans. 03- HMO for HMO Medical Only Plans.
400
These are the screens used to pull up AVS from the AMISYS screen.
What is Global Utilities Menu --> Senior Enrollment Application Status --> Medicare Advantage AVS Inquiry?
400
These are the steps taken to see if a provider is a participating provider.
What is PS Screen --> Click on Provider Affiliation --> Fill in Provider # --> Fill in Pg Box (with ME or MO) & Date --> Enter.
400
You can only request a bank draft account change if.....
What is the routing number matches?
500
To find out if a member has alternate insurance coverage, you would use this screen.
What is IQ3310?
500
This button is used to look at past service forms that had been completed in the past 60 days.
What is Enhanced Look Back?
500
You can search for a member in AVS using these methods.
What is HCFA#, Member ID, Last Name and Document ID#.
500
Only one person at a time can be in the screen.
What is FS1300
500
Upon death, if any refund is due, a check will be issued to....
What is the Estate of the Member.
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