A set of elements or parts that is coherently organized and interconnected in a pattern or structure that produces a characteristic set of behaviors, often classified as its function or purpose.
What is a system?
100
Rules, roles, goals, policies, technology, and environment are central concepts of this frame.
What is the structural (factory) frame?
100
This senior lecturer's theory includes systems thinking, personal mastery, mental models, building a shared vision and team learning.
Who is Peter Senge?
100
This concept centers on positive change in four potential areas: input requirements, throughput requirements, output requirements and outcome requirements.
What is performance improvement?
100
These theories included the ideas that workers are passive and lazy and management's basic task is to ensure that workers meet their important needs while they work.
What is McGregor's Theory X and Theory Y?
200
The foundation of any system.
What is a stock?
200
This frame's image of leadership is empowerment.
What is the human resource (family) frame?
200
One of the five key disciplines of a learning organization, this one focuses on deeply engrained assumptions that influence our understanding.
What are mental models?
200
One of the most influential theories about human needs, this pyramid indicates that if people's most basic needs aren't met first, they aren't likely to be able to develop to their fullest potential.
What is Maslow's Hierarchy of Needs?
200
This organizational diagnostic model includes terms like culture, work, structure and people.
What is the congruence model?
300
A common feedback loop that stabilizes the stock level. An example is a checking account.
What is a balancing feedback loop?
300
This frame's central concepts are power, conflict, and competition.
What is the political (jungle) frame?
300
One of the key disciplines, this one focuses on consistent realization of individual results.
What is personal mastery?
300
This is comprehensive system of performance assessment includes such questions as "How do we look to shareholders?" and "How do customers see us?"
What is the balanced scorecard?
300
Homeland Security, Enron and Home Depot represent a few examples of an endemic challenge: how to know if you're getting the right picture or tuning into the wrong channel. Bolman and Deal coined a term for managers who often failed this test.
What is cluelessness (or clueless managers)?
400
A feedback loop that an cause healthy growth or runaway destruction.
What is a reinforcing loop?
400
This frame's image of leadership is inspiration and its basic leadership challenge is in creating faith, beauty and meaning.
What is the symbolic (carnival/temple/theater) frame?
400
One of the key disciplines, this focuses on groups and starts with the use of dialogue.
What is team learning?
400
In most companies that fail, there is abundant evidence in advance that at least one of these 7 items are present, indicating trouble is ahead.
What are organizational learning disabilities?
400
This is the mostly unoccupied territory in every company where rules are vague, authority is fuzzy and where as a consequence entrepreneurial activity that helps reinvent and renew an organization takes place.
What is white space?
500
By tracing this you can see patterns that repeat, making the situation better or worse.
What is flow?
500
Determining needs, skills, and relationships are a central concept of this frame.
What is the human resource frame?
500
This key disciplines includes understanding patterns.
What is systems thinking?
500
One of the 7 Organizational Learning Disabilities, this one occurs when an organization's ability to sense threats is only geared to sudden changes, not slow gradual ones.
What is the parable of the boiled frog?
500
This area is the difference between current performance level and the theoretical performance limit.