PASS
PEACE
Guidelines for Crisis Communication
Safeguards & Physical Containment
Mindset
100

What is the P?

Promote Choice and Trust

100

What is the P?

Punitive measures are not appropriate for dealing with aggressive behavior 

100

A time of intense difficulty, trouble, or danger.

What is a Crisis.

100

When to use Restraint? (WA6)


Harm to Self, Harm to Others, Harm is Imminent  

100

Philosophy of MindSet?

PEACE


200

What is the A?

Avoid Power Struggle

200

What is the E?

Emphasize everyone's strethghs to maximize a safe environment

200

What is the term "Get in your CAR! (WA5)

CAR - Calm Aware Respectful

200

Three Responses to Vertical Containment? (WA7)


Stop, Drop, Roll


200

Only used as a last resort


Restraints and Containments 

300

What is the S?

Seek Pro-action vs Reaction

300

What is the A?

A crisis situation is a learning opportunity

300

Minimizing distractions will? (WA5)

Create a one-on-one

300

Why is it important to have aggressor’s shoulders perpendicular to the floor? (WA8)


Monitor breathing and circulation, Communication, No Direct Pressure


300

Meeting after the crisis to go over what went well and opportunities for improvement, post crisis documentation

What is Debriefing? 

400

What is the S?

Set everyone up for success

400

What is the C?

Consistency is essential

400

The ability to understand and share the feelings of another.

What is Empathy?

400

4 Guidelines for Horizontal Containment (WA9)


Communicate with your partner in addition to the aggressor.

SHOULDERS PERPENDICULAR to the GROUND

No Direct Pressure

Monitor Breathing and Circulation

No single staff takedowns

Use only minor adjustments once containment is fully applied

Release when appropriate (10 minute limit)

400

What is the purpose of Mindset? (WA1)

Facilitate insight, raise awareness, enhance skills, and certify professionals in a system of preventing and managing aggressive behavior.

500

What is PASS? (WA3)

The Guiding Principles 

500

What is the E?

Empowerment fosters learning and trust 

500

What is Q-Tip? (WA5)

Quit Taking It Personally

500

What should you do if you observe physical distress during a restraint? (WA10)


Stop, disengage and seek medical attention

500

Three keys to Success? (WA2)

•A comprehensive and clear policy and procedure

•Restraint must be the intervention of Last Resort

•Staff must be trained in
de-escalation techniques

•Adequate and well prepared staff

•Involvement of all stakeholders

•A system of data collection and analysis

•Strategies for organizational change

•Performance measurement systems

•Emphasis on staff and individual’s strength

•Humility

•Effective individual and staff debriefing

•An environment that prioritizes the individual’s dignity                                

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