Service Manual
These are the 4 Pillars of Station Casinos. Our Mission.
What are Hospitality, Service, Knowledge, & Passion
This is the Vision Statement we, as a team, created for T-Bones
What is "T-Bones, Welcome Home?"
To Complain
What is Whine?
It comes in sauteed, steamed, or creamed. Can be requested with garlic too.
What is Spinach?
POS
What is Piece of... I mean Point of Sale
These are the 8 items included in a T-Bones Full Uniform
What are Crumber, Lighter, Pens, Wine Key (2 preferred), POS Card (if applicable), Time Swipe Card, Captains Pad, No Cell Phones
What is 702-797-5796
According to our Menu Matrix, It's the recommended wine pairing for our Shrimp Tempura
What is Riesling?
These are the 4 major allergens in our Crab Cakes
What are Egg, Shellfish, Dairy, & Gluten
SOS (Restaurant Lingo)
Sauce on Side
Asking a guest if they would care for another bottle after finishing the first is an example of this Table Maintenance "R"
What is Replace or Refresh?
This is how many time's better we are than Hank's, according to a recent review read by Rob
What is 1000x?
Glassware a Barolo should be poured in
What is a Burgundy Glass (Pinot Noir Glass)?
Meaning "a thousand sheets," this dessert is stacked with puff pastry & pastry cream
What is Mille Feuille?
SOP
What is Standard Operating Procedure?
Changed in Yesterday's Training, this Position is Primarily in charge of preparing the Guests' Table's next course
What is Server?
It's the highest sold steak, by volume, in 2025
What is the 8oz. Filet (16605)?
It's the country where the famous Tokaji Region is located.
What is Hungary?
This sauce is achieved by adding Tarragon, Vinegar, & Shallots to the mother sauce, Hollandaise
What is a Bearnaise?
BEO
What is Banquet Event Order?
It's a strong sense of perfecting the craft. It's also one of our Mission Pillars
What is Passion?
2016
What is the year Red Rock opened?
It's the specific AVA in Napa that our Trefethen Merlot is from?
What is Oak Knoll District?
Heralding from Northern Australia, this high-end meat producer is known for taking great care of the land the cattle graze on and uphold the Japanese tradition of raising cattle
What is Westholme?
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Just Kidding: RSVP
What is "Get your...."
I mean "Répondez S'il Vous Plaît"