features
plan
basics
policy
promos
100

What is the fee for the international feature for whole ban?

$20

100

How much is a single line on plus? With no autopay 

$95

100

When do we check for CPNI? 

Every hour

100
What is the time frame to put in PTO before taking off? 

2 weeks - 1 month

100

How much is the tracker bundle? 

$6

200

What is p360 price for a15? 

$9 

200

What streaming services does Next plan include? 

Hulu, Apple TV, netflix

200

What should you be doing if your coworker is in a deal and you are doing nothing? 

Help set up phones, clean up garbage, interact with customer 

200

How many times can you be late before you get written up? 

200

What is the 9th gen promo 

$99 with AAL 5g+ 

300

How much is BYOD insurance? 

$18

300

What is the work perks discount? Explain in detail. 

20% off on plus or next up to 5 lines

300

What is closing procedures? 

Clean, CPNI, remos back and mobys, paperwork, safe locked, filing cabinet locked

300

How many times can you call off before it’s a write up 

2 times within 90 day period

300

Does military and first responder get third line free? 

No 

400

If someone is adding a line on Go5g plan, but wants hotspot on 1 line, how much is it? 

$15 

400

How much is 2 lines on 55+ autopay 

$110 

400

What is activation fee and upgrade fee? 

$10 & $35

400

Does sick time prevent you from getting a write up? 

No 

400
How many lines on 1 plan can do keep and switch 

4 lines

500

How much is global plus? 

$50

500

How much is 3 lines on next with the international feature? 

$200

500

If a customer does not add a line, add VAF, or accessories, do we do the sale? 

Absolutely not

500

How many months can you miss on PB’s before you are terminated? 

3 months

500

What is the home internet discount on the plus plan (voice) with unlimited hsi activation 

$20

M
e
n
u