OTD
Supervisors, trainers, and managers wear what color lanyard?
RED!
What is our signature color?
Magenta
Where we build orders
DASH
What is the number you use as your username for PIPKINS?
Your 5 number
What is the system used to access existing accounts?
ATLAS
What is our training manager's name?
Chester!
Name one of the Sups on the floor that we met today!
Carrie, Dennis, Mable, Shonda, Tiffany, Dylan
Where you will post your sales
Slack
What drop down should you pick when you clock in
"T-Mobile Chat OTM- Training"
IMEI
What does OTD stand for?
One Touch Direct
What is our Site director's name?
Shannon
A customer asks you a question that you do not know the answer to, where should you go first?
C2!
T/F you should clock out for lunch
False! You should clock in to lunch!
Which account type requires a credit check?
Postpaid
Where should you NOT park?
In front of the middle building
What are the balloons on the floor for?
Sales!!!!
You are trying to find an awesome deal for the customer, where should you have looked?
The HUB
T/F you should clock out for your 15 min breaks
False!
How often can you upgrade on JOD?
Once every 30 days.
What Is our mission statement?
We exist to be a seamless extension of our clients, Most admired by our culture, Extraordinary people, and Unmatched results
What color are the walls in the Nesting room?
Whitish greyish blue?
A customer is getting Netflix on us, How would you send them the redemption code?
Grand Central
Are you allowed to clock in early if you get here early?
NO!
Can the $200 Port-In Offer be combined with Keep & Switch Offer?
No