Pricing
Pricing for two watches
$22.50
What is the current iPad promo?
$300 off (half off) with $20 service line
How long do customers have AppleCare with P360?
1 year
What is CSAT goal?
9.51
What free line promos do we have?
BOGO AAL, Third line free
What 4 things must you do before putting device in trade-in bin?
Erase, remove SIM, put in bubble bag, enter in DOMO
What does PB3 include?
Consumer voice, BTS, HINT activations
3 lines Go5G Plus (no insider)
$150
What DCC can be waived?
All HSI, BYOD Voice and BTS lines exluding free lines and BTS BOGO, all Syncup products
What is not acceptable for trade ins? 5 answers
Cracked/chipped screen, water damage, can’t turn on/erase, screen bleed, distorted image/lines in screen
What is VAF goal?
$19.50, will accept $20
2 lines on Go5G Plus 55+ w/ HINT
$140
What can not be stacked with Keep and Switch? 2 answers
Any device promos, $200 port in credit
What benefits does P360 have?
AppleCare for 1 year, free screen protector replacements, lifetime warranty, full coverage of any issue
What is goal for accy units per phone?
2.25+
How much is 3 lines on Go5G Plus w/ insider?
$120
What are the requirements for insider code?
Port in from Verizon/USC/AT&T, Go5G Plus/Next, 14 days to port in,
What are the condition checks for a warranty exchange?
No water damage, no physical Damage of any kind, does NOT have to turn on, must not have FMIP enabled (stuck on iPhone restore screen is denied)
What is required for extra box payouts?
CSAT score 9.30-9.50 to get extra $1, 9.51 for $2, and store PB3 and PB4 110% for extra $1