Rate Plans
If a customer has a Magenta rate plan with 5 lines and autopay how much will their monthly bill be?
$150
What is the primary function of Content Block?
Content Blocking gives customers the option to block chargeable content billed through T-Mobile (including Third-Party (e.g. Google Play Store) and T-Mobile branded premium products and services. Content blocking should always be offered as the primary preventative feature to customers who have explicitly asked for refunds associated with Third-Party content
If a customer cannot verify the PIN on the account but has the SSN how can we verify?
Send a one time PIN
How many times can we transfer an EIP balance?
Once
What is the name of the CEO?
Mike Sievert
How much will they pay if a customer only has 1 line on their account and its an MI line SOC code: MAGTB10 with no autopay?
$75
What is the 100gb MaxUp SOC code?
MGP100GB
How many months can a line be on a military suspend?
39 months
On Jump 2 how much of a device has to be paid off to upgrade?
Half
What did Istanbul used to be named?
Constantinople
How much does a Timex wearable plan cost without autopay?
$15
Whats the SOC code of 4 Screen Premium Netflix on a single line Magenta Max plan?
4SHDNFLX
What is the max time of a seasonal suspension?
Two 90-day periods within 12 months.
What is the maximum someone can be charged for an out of warranty fee?
$1000
What are the odds of getting a royal flush in poker?
1 in 649,740
How much is Syncup pets with autopay?
$5
If a customer is NOT on a Simple Global plan how much does each Megabyte of data used cost when you are in Serbia?
$15/MB
A customer wants their bill to be due on the 20th of every month to be withdrawn via autopay ON THE 20th. What close date do we have to set for this to happen?
The 1st or 31st. Autopay comes out 2 days before due date so we need to set the due date as the 22nd.
If i have Protection 360 and a Coolpad Rogue how much is my deductible if i lose it?
$10
What is the fear of the number 13 called?
Triskaidekaphobia
How much does the State of Tennessee MI SMS Blocked plan cost?
$33.32
How do i get extra Wi-Fi at LAX airport? What do i have to enable?
Passpoint!
What does WOAR stand for?
Write off account research
Whats the non return fee on a warranty for my Wondalink ML700 LINELINK ATA BLK ?
$39.18
In what comic book (Include issue number) did Wolverine make has first complete appearance?
Incredible Hulk 181