You Shall or Shall Not Pass
These three authentication elements are required to verify a member’s identity thru the IVR.
What are the last 4 of SSN, date of birth, and zip code?
This term refers to the insurance carrier offering the lowest cost per paycheck due to negotiated provider discounts.
What is Best In Market (BIM)?
Employees who began employment before this date are eligible to be awarded the annual Employee Stock Grant on this later date.
What is on or before January 31 and February 25?
This happens automatically when someone is rehired within 30 days from their termination date within the same plan year.
What is all prior benefits are reinstated automatically?
This identifier can replace SSN during authentication but must meet a specific format requirement.
What is a numeric EEID?
This is the amount charged per pay period when the Working Partner Premium applies.
What is $46.15?
This is the discount employees receive when buying company stock through the Employee Stock Purchase Plan (ESPP.)
What is 15%?
This limitation applies to employees rehired within 30 days from their termination date during the same plan year.
What is no adding/changing benefits or dependents until Open Enrollment or a QLE?
This is the term employees commonly use instead of saying “EEID” when identifying themselves.
What is P#?
This is one situation where the Working Partner Premium does NOT apply due to how coverage is classified.
What is when the spouse/partner is eligible for Medicare?
This provider is listed as the main contact for stock-related help and resources.
What is Fidelity?
This is the rule when a rehire is within 30 days from their termination date, but in a different plan year.
What is a new enrollment opportunity with coverage effective the 1st of the month following rehire?
These are the only circumstances under which Member Services can speak to someone other than the employee.
What is Power of Attorney, Legal Guardianship or a Representative of Estate?
This is the correct outcome when an employee enrolls their spouse who has employer coverage but also keeps that employer plan.
What is the Working Partner Premium does NOT apply because the employer plan is primary?
This is when payroll contributions for ESPP convert into a discounted stock purchase.
What is the end of the six-month purchase period?
This is how a rehire is treated if they return more than 30 days but less than 13 weeks after termination.
What is treated as a new hire with coverage effective the 1st of the month following rehire?
This authorization method is explicitly NOT allowed for third-party access, even though it is standard for many other clients.
What is verbal authorization?
This is the required action when a Hawaii employee wants to waive medical coverage after being auto-enrolled.
What is submit the HC-5 form via email because waiving cannot be done in Benefitsolver?
This plan feature lets employees receive the lower stock price from either the first or last day of the purchase period.
What is the lookback feature?
This is the effective date rule for someone rehired more than 13 weeks after termination.
What is the 1st of the month following 30 days of continuous employment after rehire?