Company Values
What is T-Mobile's Values?
Love Our Customers
One Team, Together
Dream Big and Deliver
Do it the Right Way Always
We Won't Stop
Name one Flagship device sold by T-Mobile.
iPhone 17 series
Samsung Galaxy S Series
Pixel 10 Series
Motorola Razr
What is the 1st step of the collection flow?
Assume Balance in Full
What is T-Mobile's reward app called?
T-Life
T-Mobile Tuesdays
What year did Sprint merge with T-Mobile?
2020
What is T-Mobile's Mission?
Be the Best in the world at connecting customers to their world.
What does Wi-Fi calling allow?
Calls over Wi-Fi Network
What is the 2nd step of the collection flow?
Assume Past Due balance
What program offers device protection?
P360
Protection 360
When was T-Mobile founded?
1999
What is T-Mobile's Vision?
#1 in Customer choice, #1 in Customers' hearts
What is VoLTE mean?
Voice over LTE
What is the 3rd step of the collection flow?
Assume any payment.
What is the Upgrade program called?
Bonus: What does it stand for?
Jump!
Just Upgrade my Phone!
Who is the current CEO of T-Mobile?
Srini Gopalan
At T-Mobile we are known as the what?
The Un-Carriers
The Nations leader in 5G
What tool do you access to check a customers coverage area?
VEA Tool
What is the 4th step of the collection flow?
Set a Payment Arrangement
Which feature helps with bill payment?
AutoPay
When did T-Mobile launce 5g Nationwide?
2019
What year did T-Mobile launch the Loyalty department?
2025
What does HINT stand for?
Home Internet
What's the 5th step of the collection flow?
Advise of next steps on the Account. (Suspension, Cancellation)
What programs offers reimbursement for devices when you switch?
Keep & Switch
What was T-Mobile's original name?
VoiceStream Wireless