Smartphone Acts
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Torrington
100

Customer gets New line on ultimate and trades in an iPhone 11. How much do they pay monthly for an iPhone 16?

$0 or $.27

100

What is the retail/base pricing oh LTE Home and LTE Home Plus

$80 and $60

100

I'm here to upgrade my phone

(but my wifes phone is upgrade eligible too)

Pitches get switches

x2 for pitching with PT bundles

100

What counts as premium unlimited from MyPlan

Plus and Ultimate

100

How do you spell Torrington?

Are you sure?

200

Customer gets New line on Plus and trades in an iPhone 4. How much do they pay monthly for an iPhone 16?

3 bucks

200

What is the BEST way to answer when a customer asks what the speeds are.

VHI has guaranteed HD streaming

200

My facebook doesnt work 

(but I have a J3 on a 2gb plan and priority upgrades)

Pitches get switches

x2 for pitching new phone with unlimited plus and perks

200

Whats the difference between Start Unlimited and Welcome Unlimited. Price difference?

start includes 5gb of slow hotspot.

Welcome is $5 less plus no rate plan adjustment

200

Whats um... Whats that one place with the thing?

Richardson Insurance Services

300

How much would a customer pay monthly for an S24 on a new line w/ Plus

$10


300

What customer info do you need to submit a manual VHI lead and where do you go to do it

Phone number and CURRENT Address 

click leads tab in omni

300

I need to buy a booster cause my service doesnt work here


Pitches get switches

x2 for pitching new phone since he has At&t

300

How is data provisioning different on Plus vs Ultimate

Its not 

300

What is the Store goal for total smartphones in November?

90

400

What are all the BYOD discounts available?

$5 for Welcome, $10 for Plus, $15 for Ultimate

400

1 Phone on Welcome w/ AP + 5G HI plus =

1 Phone on Plus w/ AP + 5G HI plus = 

$120

$125

400

My phone is smashed. I have no protection. I still owe $1000 

Pitches get switches

x2 for alternate activation with using other phone line still

400

How long does a new upgrade need to remain on a Premium plan in order for you to get credit on VZ Metrics

Long enough to activate

400

What is the store goal for Smartphone Activations in November?

24

500

How many total iPhone models are discount in some form on a new line with NO trade in

11

16, 16+, 16P, 16PM, 15, 15+, 15P, 15PM, 14, 14+, SE

500

What is the store goal for VHI adds in November

only 6!
500

I'm here to do an insurance claim

(but my phone still has $250 left to pay off)

Pitches get switches

x2 for pitching phone with visa $100 discount

500

What plans get you credit as premium on VZ Metrics

Plus, Ultimate, Play, Do, Get

500

How many total contracts did Torrington drop on Black Friday 2023?

A. 30-35 B. 36-40 C. 41-45 D. 46-50

42

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