Assay
What are some potential causes of “Pressure Errors”? Error 2008
Thick sample, Cartridge lid not closing, Incorrect sample addition
My module was just replaced. Do I have to run QC?
The decision to run QC is based on your institution's laboratory guidelines.
Error 4016
Full system shut down
Where can you find the targets of each assay?
Reference Sheet (website)
Datasheet (website)
Log files
Windows Event logs: Admin/Security/ Set up
What are the targets in the Xpert MRSA NxG
SCCmec, mecA, mecC
What type of report is needed for “Hardware Errors”?
System Log Reports
What are some causes of 2120 error/ 2126 error?
Gateway board
Module
If a customer lost 15 cartridges due to a leak and they would like replacement of cartridges. How many kits would they be compensated for.
2 kits. Replacements requested in whole numbers.
"I have an Xpress instrument and the screen says "instrument is not detected" "
Check power switches (top and bottom). All cables are secured. Cables are in the correct position. Cables are not frayed. Correct IP address. Firewall.
What sample types are approved for the Xpert Xpress Strep A test?
Throat Swabs (Collection kit E swab)
Which instrument would you find an Automation Failure? How do you clear an Automation Failure?
setup > change operation mode > switch to manual mode > maintenance > automation failed location > moved items from failed site to clear site > setup > change operation mode > switch to automation mode > relaunch SW
Request for Certificate of Analysis (COA)
Q shared drive
Spirit ticket
I am getting error 5007 however I am not seeing these errors on the system log? Why?
Errors in the 5000 range will only appear on the test report. Errors listed on the system log are typically related to the module.
"I ran a positive QC and got a negative result"
Confirm QC material, test procedure, get data and escalate
Which instruments are approved for use with the Xpert CT/NG test?
Infinity and GeneXpert
What type of data should we collect for a computer-related issue?
Event Log
A Xpress customer says their QC summary does not show their QC results, what went wrong?
They did not run their tests under the QC section but they ran it under the Home Test page
You have received data for another case.
Attach data to the case. Link related case. Case type - duplicate.
"I completed my Xpert Check but I don't know what to do now, how do I get my summary report if I have no internet?"
Convert GXC file to Summary Report
Which MRSA assay option would be utilized for pre-surgical testing
Xpert SA Nasal Complete
Xpert Check is means of calibrating the modules. TRUE or FALSE
False
What are the parts needed for a PM?
Xpert Check kit XPERTCHECK-US-5
Software CD 950-0415
Filters 001-1537
Do you ERP trigger and Migrate Xpert Check case
No
Include: Xpert Kit, SW CD, and Filters. Do not ERP trigger or Migrate.
"What are some maintenance tasks I can perform to ensure my GeneXpert DX system does not overheat?"
6-12 inches
Clean fans/Filters
Rotate Modules for testing