Job and Competency
Improving Practice
Caring for Patients
Leadership and Management
Policies and Processes
100

A nurse described as having no experience in the professional situations they are to perform, who uses rules to help them perform their duties.

What is the Novice Benner stage?

100

The five rights of delegation.

What are right time, right circumstance, right task, right supervision, and right person.

100

The elements of informed consent.

What are information/knowledge, competence, and voluntariness?

100

Leadership theory that presumes leaders possess specific traits that when practiced result in positive outcomes.

What is trait theory?

100

The type of budget composed of salary and benefit costs.

What is the personnel budget?

200

Important aspects of a job description that are the minimum standard to ensuring it is effective.

What are title, job objectives, and a list of duties.

200
A retrospective review of an event that is performed to evaluate potential cause of the problem or sources of variation in the process.

What is root cause analysis?

200
Separating patients into categories based on their potential for survival.

What is mass casualty triage?

200

Leadership theory that focuses on how leaders behave.

What is behavioral theory?

200

The type of policy that includes the positions taken by professional organizations.

What is organizational policy?

300

A nurse described as no longer relying on analytic principles to connect an understanding of the situation to an appropriate action.

What is the Expert Benner stage?

300

Ask a searchable clinical question.

Find the best evidence.

Appraise the evidence.

Apply the evidence with clinical expertise.

Evaluate the effectiveness and efficiency of the process.

What are the five steps of the Evidence-based Practice (EBP) process?

300

The type of communication that occurs during the overlapping time between shifts in which essential background information about the patient is exchanged.

What is a change-of-shift report?

300

Leadership theory that notes leaders use different styles in different situation.

What is contingency theory?

300

Set standards for the operations of healthcare organizations, ensure compliance with federal and state regulations, and investigate and make judgments regarding complaints brought by consumers of the services and the public.

What is the role of regulatory agencies?

400

Overcrowded waiting rooms, working alone, unlimited public access, poorly lit corridors, and working understaffed.

What are risk factors that may lead to violence in the healthcare setting?

400

Patient outcomes that improve if there is a greater quality or quality of nursing care.

What is nursing-sensitive indicators?

400

Consistency of care provided as patients move through the healthcare system.

What is continuity of care?

400

A negotiation strategy used during conflict in which one party sacrifices something, allowing the other party to get what it wants.

What is cooperating?

400

The type of policy that governs workplaces.

What is institutional policy?

500

A nurse that perceives a situation as a whole rather than chopped-up parts or aspects.

What is the Proficient Benner stage?

500

Occur at the point of service to facilitate shared governance through a decentralized decision-making process.

What are partnership, equity, accountability, and ownership?

500

Management, work allocation, communication, and clinical decision making.

What are the fundamental elements of a care delivery system?

500

A negotiation strategy used during conflict in which each party gives something up.

What is compromising?

500

A type of budget that is the financial plan for the day-to-day activities of the organization.

What is the operating budget?

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