Tech Setups & PDRs
Typically, the first step in troubleshooting a tablet issue
What is restarting the tablet ?
This is the capital of Hawaii
What is Honolulu ?
A clinical procedure used to examine structures of the ear
What is otoscopy ?
The period of time a trial lasts
What is 45 days ?
The resource in which PDRs are pulled
What is Navision ?
This is the year the Titanic sunk
What is 1912 ?
Where TA was first launched
What is Malaysia ?
______ waves cause the eardrum to vibrate, which sets the three tiny bones in the middle ear into motion
What is sound ?
The process that contains device specifications and pricing
What is the fitting process ?
The 'flagship program' 7X pricing
What is $5500 ?
The 4 elements making up 96% of the human body
What are oxygen, nitrogen, hydrogen and nitrogen ?
The head of TeleAudiology
Who is Alexander Evertz ?
The hearing organ of the inner ear, which is a fluid-filled structure that looks like a snail.
What is the cochlea ?
These things need to be completed in order for a payment link to be uploaded
What is a hype call, price confirmation, payment method and correctly filled out finance notes/templates
Case status for instances in which the HAE cannot take place due to the setup
What is 'Pending Review' ?
The name of the bear in "The Jungle Book".
What is Baloo ?
The location of the newest office
What is Cape Town, South Africa?
________ accumulates in the ear canal and serves as a protective barrier to the skin from bacteria and moisture.
What is wax / cerumen ?
Needed to reprogram devices to the customer's settings
What is a NoahLink/File ?
The price on the PDR if the customer's insurance benefit for a set of 5X devices was $2500
What is $5500 ?
What is Washington DC ?
We are the ___ largest hearing care provider globally
What is the fourth ?
The frequencies in which the human ear most easily detects
What is 1,000 to 4,000 hertz ?
The company name on the L&D form
What is Siemens ?