Front Office
Law and Ethics
Vitals
Vitals 2
Misc.
100
Can a front office worker use a fax machine

Yes

100

What are two types of consent

Expressed, Implied, Written

100

If a patient has a blood pressure of 138/82 this can be considered

Prehypertension

100

What is the average temperature

98.6 degrees F

100

Which is more serious between a felony and a misdemeanor

Misdemeanor
200

Name three front office duties

Filing papers, scheduling patients, processing payments, Checking in patients

200

Name two types of crime

Misdemeanor, Felony, Tort

200

What artery is used for taking a patients pulse

Radial Artery 

200

What are three methods of taking temperature

Tympanic, Temporal, Axillary, Oral, Rectal

200

What is a red thermometer for

Rectal temperatures

300

What are three items a front office worker can use

Computer, Printer, Fax Machine, Telephone

300

Res Ipsa Loquitur stands for

The thing speaks for itself

300

What are two anthropometric measurments 

Height, Weight, Head Circumference 

300

What is Postural Hypotension

Blood pressure that changes when one goes from sitting to standing

300

How is systolic blood pressure measured

By the first heartbeat heard through a sphygmomanometer 

400

What is the first question you should ask someone who comes to the front desk

If someone is a returning patient or not, and for their name to confirm in the system.

400

What are the 4 D's of negligence

Duty, Direct Cause, Derelict, Damages

400
What is the heart rate of an adult

60-100

400

What is the breath range for newborns

30-40 Breaths per minute

400

What is a Respondeat Superior

An employer who is legally responsible for their employees.

500

What are the 5 C's of communication

Completeness, Clarity, Conciseness, Courtesy, Cohesiveness 

500

What is the HIPPA Privacy Rule

Protects health information and gives a patient rights with respect to that information.

500

What is the average Heart Rate of a baby

100-160 BPM

500

Taking a tympanic temp, which way to you pull the ear for adults and which way for children

Adults go up and back

Children go down and back

500

How long should files be kept

Until the statute of limitations expire, about 7 years

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