Polices/ Procedures
What do you do if you clock in a minute late?
Leave a note for the Allie's on bamboo!
Name one of our Doctors of Physical Therapy.
Dr. Greg, Dr. Tony, Dr. Dave, Dr. Juca, Dr. Karen, Dr. Meg
Who is our Clinical Director of Operations?
Dr. Joseph!
What type of in office promotions do we use for marketing?
testimonial tuesday, PAD'a- patient appreciation days, VIP program
Who is our CEO
Dr. Butler!
How many days in advance can you submit a PTO request?
Minimum of 30 days and up to 6 months!
What positions make up our PT department?
DPT's, PTA's and Aides
What is pettibon therapy?
A neuromuscular re-education therapy that helps correct the curve in our neck and spine
How do you become a VIP?
3 visit referrals OR 1 employee referral makes you a VIP!
Where was our first office located?
Oakland!
Who is Robert Cialdini and what did he teach us!
The Principals of Influence
What are the 3 modalities offered in PT?
Hot packs, cold packs and electric stimulation
The Butler Spine Care Program
What is our most effective marketing tool?
You! Internal referrals are the biggest compliment
What made Dr. Butler want to be a Chiropractor?
When he went to basketball camp, hurt his ankle and received chiropractic care!
What is the 2 economy system that allows us to control our patient atmosphere?
The Bubble!
What phase of care is Physical Therapy?
What 3 phases of care are highlighted in our Spine Care Programs
Passive, Active and Maintenance
Who is responsible for Marketing?
Everyone!
What is the title of Dr. Butler's Amazon Best Selling Book?
The Blue Print to Back Pain Relief
What is our mission statement?
To help as many people as possible live longer, happier, healthier, and pain free lives.
Specialized techniques: soft tissues mobilization, joint mobilization, massage
How many visits is an ideal care plan?
36 visits
Every Door Direct Mailer!
How many years have we been treating patients?
28 years! Dr. Butler opened his first office in 1997