Regulatory & Compliance
Central Bank of the Philippines
BSP
Temporary password for secure logins/ transactions & additional security layer for digital access
OTP & MFA
A customer who has never held any product with a bank
NTB
A loan where the borrower hasnt made payments for a period (usually 90+ days)
NPL
Standard for global money transfer
SWIFT
Verify Identity of Customers
KYC
Allows systems to communicate - key in open banking
API
A customer who already has an existing relationship or product
ETB
Ratio of a loan to the value of collateral
LTV
Process of managing financial risks related to assets/ liability
ALM
Laws & Procedures to stop money laundering
AML
BSP license for companies issues e-money
EMI
Metric for measuring customer loyalty and satisfaction
NPS
Measures profitability relative to equity or assets
ROE/ROA
Policy and regulatory framework that aims to provide policy direction in carrying out retail payment activities
NRPS
Risk based customer verification
CDD
3 main categories of cloud computing services, with different level of controls, flexibility, and management
Core deposits products for individuals and businesses
CASA
Measures a banks capital strength per Basel III norms
CAR
Batch-based electronic funds transfer system
ACH
High profile individuals flagged for additional checks
PEP
Regulation enabling open banking access and API access
PSD2 (Payment Services Directive 2)
Master profile of a bank customer
CIF
Common profitability metric that looks at earnings
EBITDA
MM