World Geography
This river is the longest in the world, flowing through northeastern Africa.
Nile River
Written by Mary Shelley, this gothic novel tells the tale of a scientist and his monstrous creation.
"Frankenstein"
This term describes AI systems that can create new content, such as text, images, or code, rather than just analyzing existing data.
Generative AI
Glia's solutions are designed to help companies improve this key metric related to customer happiness and loyalty.
Customer Satisfaction (CSAT)
"May the Force be with you." comes from this sci-fi saga.
Star Wars
Often called the "Land of the Rising Sun," this island nation is known for its unique blend of ancient traditions and modern technology.
Japan
This novel by Harper Lee tells the story of Scout Finch and her lawyer father, Atticus, in the segregated South.
"To Kill a Mockingbird"
This AI startup, responsible for creating the image generator DALL-E, has rapidly become a leader in the field since its founding in 2015.
OpenAI
Glia was founded in this year.
2012
This philosopher penned the famous declaration, "I think, therefore I am."
René Descartes
This desert, the largest hot desert in the world, covers much of North Africa.
Sahara Desert
This dystopian novel by George Orwell introduced terms like "Big Brother" and "Thought Police."
"1984"
In 2011, IBM's Watson famously competed and won against human champions on this popular American TV show.
Jeopardy!
This feature allows a support agent to guide customers by viewing and interacting with their screen in real-time.
CoBrowse
"Life is like a box of chocolates. You never know what you're gonna get." is a memorable line from this Oscar-winning film.
Forrest Gump
This country has a coastline that is longer than its land border, with it's coastline being the longest in the world.
Canada
Often considered the first true novel, this work by Miguel de Cervantes features a delusional knight and his squire, Sancho Panza.
"Don Quixote"
AI's ability to manipulate audio and video to create realistic content is a growing cybersecurity concern known by this term
deepfake
By using Glia's platform, financial institutions aim to reduce this common customer frustration related to getting help.
wait times
In The Wizard of Oz, Dorothy Gale realized she could go home by clicking her heels and repeating this phrase.
There's no place like home
This South American country is the only one to have coastlines on both the Pacific Ocean and the Caribbean Sea.
Colombia
This epic poem by Homer recounts the ten-year journey of a Greek hero trying to return home after the Trojan War.
"The Odyssey"
This British polymath introduced the concept of a test named after himself that is a criterion for machine intelligence.
Turing
Glia's "AI For All™" initiative focuses on leveraging AI to assist these three key groups within a contact center.
Customers, Agents, and Managers/Executives?
During World War II, Winston Churchill offered his nation only "blood, toil, tears, and" this.
sweat