___ is the total of all QV from yourself and all the members of your downline team.
What is BV
Enrolling Members are required to accept their Terms and Conditions within ___ of their purchase.
What is 6 days
We are able to attach a maximum of ___ orders for a consultant if they were placed within the pop-up ordering window (with permission from client)
What is 2
In the Countermatch Collection the 3 Featured Ingredients are:
What is Plum Oil
When a Client wants to unsubscribe from email communications you...?
What is Send to your SL to unsubscribe
Minimum amount of NV needed to maintain Senior Director Paid As Title each month
What is 250 NV
All US members will receive notifications about their Band of Beauty Membership expiring - __ days before, __ days before and _ day before
What is 14 days before, 7 days before and 1 day before
Replacement Orders - Shipped to Wrong Address
Procedure for 2nd Occurrence (BE SPECIFIC)
What is No replacement, Customer to pay for new order, provide free shipping code
Reflect Effect AHA Smoothing Facial Mask Mini SIZE:
What is 30 ML/ 1 FL OZ
What is 1000 NV
a unique series of Consultant-to-Consultant connections that contains at least one Director or higher
What is Director Branch
All CA members will receive notifications about their Band of Beauty Membership expiring __days before, __ days before _ days before and _ day before.
What is 60 days before, 14 days before, 7 days before and 1 day before
Shipping – Tracking Delays
Expedited: If delayed more than _____, process refund for shipping. (Do not apply PC)
What is 5 Business Days
What is the name of this item based on the following description?
"Formulated with our plant-derived Retinatural Complex and Nasturtium flower extract, this velvety, revitalizing cream works to visibly plump and firm the skin while boosting hydration to protect skin from drying environmental stressors throughout the day. Skin is left healthy looking and glowing."
What are the Benefits of Auto-Replenishment?
You’ll save 5% on your first order and ___ on all subsequent auto-replenishment orders
What is 10%
Selling to Clients & Members - Base Retail Commission + Personal Sales Bonus of 7% (PV of 1500 to 2999) earns a monthly commission of
What is 32%
What time will a members account expire on their expiration date?
Known Quality or Component Issue -
Send full replacement if within ______ of order date
What is 1 Year
What is the name of this shade based on it's description: "Carnation Pink"
What is Havana
When sending a Concealer Volume Refund ticket to AE we must include what information?
What is Order #, Item to refund, Refund Amount, Consultant Account ID
Minimum amount of NV to maintain Managing Directory Paid As Title per month
What is 0
Band of Beauty membership renewal SKU
What is 9916
Today is 8/22 and I am a client reaching out about a product that has made my skin break out in a rash reaction from an order placed on 5/30 (outside 60 days within 120 days)
What can you offer me as an agent?
What is within 60-120 days of purchase, provide product credit. No return needed.
What is the name of this item based on it's description?
"Goodnight, dullness. Good morning, glow. Featuring a proprietary multi-acid complex, this leave-on AHA/BHA ___ improves skin texture and boosts clarity without irritation or over-drying. With glycolic, malic, and botanically derived lactic acid, the formula clears away dull surface cells, while arginine and essential fatty acids help soothe to reveal a brighter, healthier looking, renewed complexion."
What is Counter+ Overnight Resurfacing Peel
Recovery date of Mineral Sun Mist SPF 30 6.0oz - Warehouse CAN
What is 8/26