CONVERSATION SKILLS
WHAT IS AN "ICE BREAKER" ???
SOMETHING YOU CAN SAY TO GET THE CONVERSATION GOING, LIKE "DO YOU LIKE PIZZA?"
WHAT IS AN "I STATEMENT" AND WHEN ARE THEY USEFUL?
I STATEMENTS ALWAYS START WITH "I", AND ARE THE BEST WAY TO SPEAK FOR YOURSELF WITHOUT MAKING OTHERS FEEL JUDGED OR CRITICIZED
TRUE OR FALSE:
IT IS INCONSIDERATE TO INVITE PEOPLE OVER WHEN YOUR HOME IS MESSY
TRUE. MESSES MAKE MANY PEOPLE FEEL UNCOMFORTABLE
HOW OFTEN SHOULD A PERSON TAKE A BATH OR SHOWER AND PUT ON FRESH, CLEAN CLOTHES?
AT LEAST ONCE EVERY MORNING
WHAT CAN WE LOOK FOR IN A POTENTIAL NEW FRIEND? WHAT QUALITIES MIGHT MAKE THEM A GOOD FRIEND FOR US?
COMMON INTERESTS (IN FOOD, MUSIC, ETC.),
SIMILAR TASTES IN MOVIES, TV, OR BOOKS,
A NICE PERSON, A GOOD SENSE OF HUMOR, PATIENCE, GENEROSITY
WHAT SHOULD YOU DO WITH YOUR EYES WHEN CONVERSING WITH SOMEONE?
MAKE EYE CONTACT WITH THEM WHILE THEY ARE SPEAKING TO LET THEM KNOW YOU ARE PAYING ATTENTION
WHAT IS "CONSTRUCTIVE CRITICISM' AND WHY IS IT A GOOD IDEA?
CONSTRUCTIVE CRITICISM AVOIDS NAME CALLING AND INSULTS, AND, IF POSSIBLE, OFFERS HELPFUL SUGGESTIONS ABOUT PROBLEM SOLVING
WHEN YOU GO OUT TO EAT WITH ANEW FRIEND, WHO SHOULD PAY FOR THE FOOD, AND WHY?
"GOING DUTCH" (EACH PAYS FOR THEIR OWN ORDER) IS THE BEST WAY TO HANDLE THIS UNTIL YOU ARE BETTER ACQUAINTED
IS IT OKAY TO WEAR THE SAME CLOTHES EVERY DAY? EXPLAIN YOUR ANSWER
IT IS NOT. PEOPLE MIGHT ASSUME YOU ARE DIRTY, EVEN IF THE CLOTHES ARE LAUNDERED. MOST PEOPLE ALSO ALTERNATE OUTFITS FOR VARIETY
WHY IS IT IMPORTANT TO BE A GOOD LISTENER?
IT IS CONSIDERATE. IT SHOWS CARING AND EMPATHY. IT ENCOURAGE OTHERS TO LISTEN TO US, TOO
SHOULD ONE PERSON DOMINATE A CONVERSATION?
NO. CONVERSATION WITH 2 PEOPLE SHOULD BE A "TWO-WAY STREET."
WHAT HAPPENS IN ANOTHER PERSON'S MIND WHEN WE YELL AT THEM OR CALL THEM NAMES?
THEY MIGHT FEEL AFRAID FOR THEIR SAFETY, OR BECOME HOSTILE TOWARD YOU
WHEN PLAYING MUSIC WITH A GUEST, SHOULD YOU PLAY ONLY YOUR OWN FAVORITE MUSIC?
EXPLAIN YOUR ANSWER
IT IS GRACIOUS TO ASK YOUR GUESTS WHAT THEY WOULD LIKE TO HEAR, AND TO TAKE TURNS IN PICKING SONGS
HOW OFTEN SHOULD YOU WASH YOUR HAIR, AND HOW CAN YOU TELL WHEN YOU NEED TO?
DAILY TO TWICE A WEEK IS AVERAGE. SIGNS THAT YOU NEED TO INCLUDE: OILY OR GREASY HAIR, ITCHY HAIR, DANDRUFF (WHITE FLAKES IN YOUR HAIR)
DO FRIENDS FORGIVE EACH OTHER FOR MAKING MISTAKES?
EXPLAIN YOUR ANSWER
HOPEFULLY, YES. PATIENCE AND FORGIVENESS ARE DEFINITELY THINGS WE HOPE FOR IN A FRIEND. BEING UNFORGIVING CAN REALLY LIMIT HOW MANY FRIENDS YOU HAVE
WHAT SUBJECTS OF CONVERSATION SHOULD BE AVOIDED WITH A NEW PERSON IN YOUR LIFE?
THINGS THAT ARE TOO PERSONAL OR NEGATIVE. KEEP IT LIGHT AND EASY WITH A NEW PERSON
IS IT A GOOD IDEA FOR 2 CLIENTS TO TRY TO SOLVE A LOUD ARGUMENT ON THEIR OWN?
EXPLAIN YOUR ANSWER
NO. THE STAFF IS THERE TO BE THE REFEREE AND MAKE SURE EVERYONE IS SAFE. SEEK THE STAFF'S HELP BEFORE THINGS GET WORSE
IS IT OKAY TO DRIVE YOUR FRIENDS AROUND IN A DIRTY CAR? EXPLAIN YOUR ANSWER
NO. A MESSY CAR IS LIKE A MESSY HOME--IT MAKES OTHERS FEEL UNCOMFORTABLE
WHY DO PEOPLE USE DEODORANT?
TO DEAL WITH HAVING BODY ODOR
WHAT IS "ACTIVE LISTENING" AND HOW DOES IT HELP IN CONVERSATIONS?
"ACTIVE LISTENING" IS RE-STATING WHAT SOMEONE SAID TO YOU, USING YOUR OWN WORDS. IT REALLY HELPS PEOPLE FEEL HEARD AND APPRECIATED
IS IT OKAY TO ALWAYS INTERRUPT YOUR CONVERSATION PARTNER?
WHY OR WHY NOT
(EXPLAIN YOUR ANSWER)
IT IS NOT. INTERRUPTING IS RUDE AND MAKES THE OTHER PERSON FEEL UNIMPORTANT
TRUE OR FALSE:
APOLOGIZING TO SOMEONE WHEN YOU KNOW YOU WERE WRONG IS A GOOD IDEA, EVEN IF THE APOLOGY ISN'T ACCEPTED
TRUE. YOU ARE DOING THE RIGHT THING, REGARDLESS OF THE OTHER PERSON'S ATTITUDE.
THEY MAY ALSO ACCEPT IT LATER WHEN THEY'VE THOUGHT ABOUT IT
WHAT CAN YOU DO WHEN YOUR HOME "SMELLS FUNNY" AND SOMEONE IS COMING OVER?
OPEN WINDOWS, EMPTY THE TRASH IN THE OUTSIDE DUMPSTER, SPRAY SOME AIR FRESHENER OR USE SOME INCENSE
IS SPRINKLING BABY POWDER ON YOUR BODY A GOOD SUBSTITUTE FOR TAKING A BATH OR SHOWER?
EXPLAIN YOUR ANSWER
IT IS NOT. BABY POWDER ABSORBS MOISTURE BUT DOES NOT CLEAN YOUR BODY OR REMOVE BODY ODOR
CAN YOU HOLD ONTO FRIENDS BY GIVING THEM MONEY?
EXPLAIN YOUR ANSWER
MONEY CANNOT BUY LOVE OR FRIENDSHIP. WHEN YOU PAY FOR THESE THINGS, YOU ARE ONLY RENTING THEM UNTIL YOUR MONEY RUNS OUT