Tasks of Transition

UNFREEZING

100

Schein describes this concept of change as lessening the fear of trying by first mobilizing the fear of NOT trying.

What is unfreezing?

200

This kind of confrontation can be crucial, especially at the outset of innovation, but alone does not motivate change.It is marked by refuting the idea that people are satisfied with their current practices.

What is disconfirmation?

300

This can be preserved by avoiding confrontation around the need for change that involves humiliation and attacks.In turn, this can reduce the anxiety surrounding change and the fear of trying.

What is psychological safety?

LOSS TO COMMITMENT

100

The goal of this task involves coping by making enough sense of the loss that there is acceptance of new functions and roles.

What is making change meaningful?

200

Our tendency to seek patterns and cling to relationships first leads to resistance. However, our need to preserve this moves us to incorporate a change that links new with the old to see a future that is connected to the past.

What is continuity?

300

This key factor benefits those who are being asked to adapt by helping them respond better when they have regular attention from, and access to, those who are responsible for the change.

What is personal contact?

OLD TO NEW COMPETENCE

100

This is the most obvious way to help staff acquire new skills needed to go from old competence (or incompetence) to new competence.

What is training?

200

Change redefines proficiency, therefore, to help teachers develop new competence, training must be defined by these 3 factors.

What are coherent, personal, and continuous?

300

The goal for moving from old competence to new competence is to develop these.

What are skills and ways of thinking?

CONFUSION TO COHERENCE

100

When realigned, functions, structures, and this resolve uncertainty by providing clarity and eliminating confusion.

What are roles?

200

This method is one way that helps improve decision making by clarifying roles and responsibilities as well as procedures.

What is RASI/responsibility charting?

300

According to Evans this is one of the pitfalls of decentralizing traditional structures of power in favor of a more democratic decision-making approach.

What is confusion?

CONFLICT TO CONSENSUS

100

The author describes this term as "the right number of the right people" that will advocate and commit to change.

What is a critical mass?

200

Name these seven "degrees of support" that help conceptualize the task of level of commitment people can have for an organization's vision.

What are commitment, enrollment, genuine compliance, formal compliance, grudging compliance, noncompliance, and apathy?

300

These two key factors can help participants of change reach a consensus for reform by insisting on change in behavior and exerting influence to pursue goals.

What are pressure and power?