ABBREVIATIONS
Secure Master Banking Room
What does SMBR stand for?
Chris Brown's current girlfriend
Who is Ammika Harris?
To retain an image for audit purposes
Why do we scan checks?
This client has 2 portfolios serviced in Duluth
Who is Chase?
John, Darryl and Monday
Who are our evening mail services partners?
Prepaid Mailer
What does PPM mean?
The most consumed snack in the SMBR
What is popcorn?
Loan or claim tracking number
What needs to be on a check for it to attach to a claim?
Main Office is located in Jacksonville, Florida
Who is TIAA?
Operations Manager for SMBR, Check Printing, Corporate Advance, Check Recon and Refund
Who is Chris Griffith?
Remote Deposit Capture
What does RDC mean?
Show ending this year after 6 seasons
What is Power?
Detail used to locate check
Why do we use a batch number?
140, 156, 465, 776 and 942
What are the client numbers in Duluth?
Director of Mortgage Operations
Who is Darlene Sharp?
DraftTrac Enterprises
What does DTE stand for?
What is water vapor?
Person working the check table needs this information to pull the check
What is the batch number?
Duluth processes the greatest number of checks and draws
Who is PennyMac?
Vice President of Operations Shared Services
Who is John Singleton?
Springfield and Florence
What do SPF and FLO stand for?
Emily, Allen, Camille and Michael
What are Category 5 hurricanes?
Customer Care instructs the borrower to place this on the check and documents
What is the DTE tracking number?
Duluth only processes draws for this client
Who is SLS?
Sean Auerbach
Who is the Duluth Site Manager?