Random
Responses & Terminations
IRC Riddles
Teams & Teamies
100

These are the names of the newest coordinators on the team

Who is "Brandon and Lauren"

100

This is the termination code for someone who states they "don't want to be called until after 5, so don't call earlier than that."

What is "DNC/DNC" (We don't have an option to only call after a certain time so we must DNC).

100

First we had Jamie, don't forget 

And then switched to Tyler without fret

Now, straight from QA

she's our manager, hurray!

I'm talking of course, of ____________


Who is "Jeanette"

100

This team member is leaving us soon.

Who is Tony :(

200

True or False? An objection is confirmation of right party.

Example:

"Hello, may I speak with Jennifer?

"Not interested" 

What is "True"

200

This is the response for a prospective student says the PS is out of town and will be back soon

What is "Ok, this is [name of school] calling, we will just call back at a better time." 

200

Since you got up to fix your appearance,

your schedule may show interference,

the traffic light is red

meeting chances are dead

Sadly, you killed your ___________

What is "adherence"

200

This is the name of the chat where games are played in Teams

What is "Squirrel Games" 
300

This is the name of the pepper in a jar on Leah's desk.

Who is Mr. Humphrys

300

This is the termination code for a third party who is trying to translate for the PS.

What is "Reject/No English"

300

To admissions we try to chauffeur

asking questions to each monsieur

upon the last question

partnered employment they mention 

we will mark that ____________

What is "EAC transfer" 

300

What are the names of 5 members of the TBD team (excluding seniors)

 Who is Antonio, Jeff, Destiny, Francelia, Lauren W, Zara, Fernando, Tim, Megan, Brandon, Elliot, Cindi, Rodrigo, Kathy

400

This is the callback number for which college (773)-272-7001

What is "AIU"

400

This is the response when the Google Assistant voicemail says "May I ask what you are calling about?”

What is "Hi, this is [name of school]"

400

If you've been cutting calls short,

and your contact to transfer is poor

With this you can check

if your numbers are wrecked 

In Noble it's the ____________

What is "agent report"

400

This is where you can access helpful templates and updates on call processes in Teams

What is "Files"

500

Hawaii is currently behind central time by how many hours? 

What is "5 hours". (8am Hawaii time is 1pm Central time).

500
This is the response used when a PS states they are "not interested at this time" (DNR State)

What is "I understand what you are telling me. This call was to provide you with information. Would you like to speak with admission to learn more about our school?"

500

If alerts cause an annoyed sensation

and make you pause conversation

go to your settings 

so beeps you'll stop getting

and turn off sound ____________


What is "notifications"

500
These are two ways you can access the Team meeting in Teams

1- Click on the "join" button when the notification the meeting has started pops up.

2- Go to your Teams calendar and click on the meeting.

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