Who Am I
Arbinger
Who Am I
Arbinger
Who Am I
100

I am the first person a patient will see when arriving at the TBI & Intrepid Spirit Center and am very interested in identifying who you are.

Who are the MSAs

100

Others DON'T matter like I matter

What is an Inward mindset

100

The tools I use may be sharp but the care I provide is gentle. I stimulate the central nervous system which releases all kinds of feel good chemicals. 

It is okay if you happen to fall asleep.

Who is Mr. Shuman (Acupuncturist)

100

A global training and consulting firm that helps individuals, teams and organizations achieve results by shifting self focus (inward mindset) to the others inclusive focus (outward mindset).

What is the Arbinger Institute 

100

I have a "vital" role in the initial intake of patients and will help "refer" you to where you need to go.

Who is Ms. Johnson (LPN)

200

I will help you "visualize" your future better as well as  teach you the skills for the job of life. 

Who is Dr. Powell (Occupational Therapist)

200

A conflict where the parties are inviting the very things they are complaining about

What is Collusion

200

You won't be tense for long on my table. 

With my very hands on care I can help reduce pain, anxiety, stress, high blood pressure, low back pain and depression, just to name a few. 

Who is Mr. Carbins (Massage Therapist)

200

I place myself above others 

Or

I place myself below others

What are inward mindset styles

200

I am the first lifeboat that brings you to shore. I assess, diagnose and treat any medical concerns you may have and provide your ticket for safe passage for additional care.

Who is Dr. Savage (TBI Provider)

300

I specialize in understanding the functionality and relationship between the physical brain cognition, emotion and behavior. My 4 hour initial testing is worth every second.

Who is Dr. Wollman (Neuropsychologist)

300

I feel justified, I blame, I label others, I exaggerate values and I focus on myself

What are Inward mindset Red Flags

300

Using observation, interviews, and tests I assess and treat mental, emotional and behavioral disorders. 

"Tell me...How does that make you feel?"

Who is Dr. Gonzalez (Clinical Psychologist)

300

Others matter like I matter

What is an Outward mindset

300

If you want to learn come to me. I will also track your care and help keep you accountable. I provide you education and help you navigate on your journey through the TBI & ISC.

Who are the Nurse Case Managers

400

"Whoa...Don't fall over." 

With in depth assessments and homeopathic practices I help patients improve movement, manage pain and achieve better balance. 

I am known to help with MAJ pains.


Who is Dr. O'Block (Physical Therapist)

400

Control, Blame, Criticize and Belittle

What are Hard behaviors of an Inward mindset

400

COVID-19 restrictions can't hold me back anymore. 

I help "coordinate" patients through a very "intense" period of time with our clinic.

Who is Ms. Norton (MIST IOP Coordinator)

400

Structure that helps us to shift to an outward mindset. 

1. Get out of the box

2. Helping things go right

3. Dealing with things that go wrong

What is the Influence Pyramid

400

I am jack of all trades. I aid in administrative duties and keep you safe. I advocate on behalf of soldiers and patients and connect them with resources. Esprit de Corps is necessary and I will win the lottery.

My other hat is camo green.

Who is Mr. Giertz (Ombudsman)

500

"Uh oh, I forgot my keys and I am missing three other items. Darn it I did not use my memory palace." 

I work to prevent, assess, diagnose and treat social communication, cognitive strategies and much more to improve function

Who is Ms. Skarda Craft (Speech Language Pathologist)

500

When we sense what we ought to do and don't do it or we sense what we ought NOT to do and do it anyways.

What is Self Betrayal

500

I might be soon out the door but I can still help you learn more. I will also make sure you get the "credit" for it too. Education is the game and ________ is my name.

Who is Ms. de la Pena (Danielle) (Nurse Educator)

500

Set high expectations, Challenge, Give direct feedback and Have necessary difficult conversations

What are Hard behaviors of an Outward mindset

500

I am here to support. I assist in executing the clinical education and research mission. I balance a business plan along with the needs of the staff and patients. I work with outside entities to ensure we have resources and we procure funds. And my dance moves are da bomb!

Who is Dr. Satter (TBI & ISC Director)

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