Policy and Procedures
Small personal security/protection devices allowed at work once stored in your locker?
What is none?
The length of your skirt
What is 1 inch below the knee?
This is the time you go to work from home
What is: after your probation?
The long version of this abbreviation, PCI
Payment Card Industry
I receive 10 dollars credit when I do this
Work on a Public and Bank holiday
You are allowed how many breaks in a 9-hour shift day?
What is: 2, 15 minute breaks, and 1 30 minute lunch hour
These are the acceptable colours for bottoms.
What are any solid colour?
Noise Cancelling software
What is Krisp
This is where we sent fraudulent emails that come to our inbox
fraud@transparentbpo.com
I collect this much for each Tier 1 holiday
What is $40?
5 Items not allowed on the call floor?
What are: Lipstick, lip/eye pencils, pens, pencils, paper, Smart watches, mirrors, cell phones
These are designated casual days
What are Friday, Saturday and Sunday?
This is how I can dress when I am working from home
What is same as when I am at work?
I can give my password to who when asked
What is nobody!?
Attendance and Quality earns me this
What is a bonus?
This is the time you can send in your attendance notice
What is: 1 hour before up to 1 hour after your shift begins?
These prints are restricted on casual days
What are animal/wild prints?
2 of these are taken once every hour.
What is your picture on Secure Watch?
HIPAA - Health Insurance Portability and Accountability Act protects this and them
What is Patient's personal and medical information?
Amenities for working on P & B Holidays
What are: Credit, Free Transportation, Raffles for cash, Time & a half/ double time Program incentives?
The Company Mission
What is "Our Passion is the Success of your Brand" ?
These are 3 restrictions when it comes to bottoms
What are: ripped, leggings, jeggings, and shorts, acid wash?
You will see your stipend here and how often
What is: in your weekly payslip?
Transparent BPO does these to protect information
Do no store personal information, use dialers that have an option to mute parts of the call, and we remain PCI complaint
This can be rolled over into the next year
What is Vacation hours?