Membership
Members may cancel their Membership, within ___ without any penalty or obligations if no AAA emergency road side is used.
7 days
What is Classic, Plus, and Premier reimbursement coverage for locksmith services ?
Classic 50$ Plus 100$ Premier 150 $ for parts and labor
All vehicles to be serviced must be ____ for highway or street use to be eligible for services.
registered
AAA may terminate Members for the following reasons. List 2 of the 3 options
Plus and Premier members must be ______ miles from their primary residence to receive travel emergency services coverage?
50
What membership level covers bicycle tire changes?
Bicycle tire changes are not covered under any level.
How are reimbursements calculated?
Reimbursements are calculated at current commercial rates for the territory of service
How many hours does a Premier mbr have to rent a vehicle to be eligible for their free rental?
48 hrs
does AAA guarantee a response time?
AAA cannot and does not guarantee any response times, and will not be liable for any occurrence that arises during any such delay.
All claims must be reported to Allianz Global Assistance for travel coverage within ____ days.
30 days from the date of loss or as soon after that date as is reasonably possible.
Refunds may take up to____days to process.
30
What options does a member have to file reimbursement?
They can download a reimbursement request form from AAA.com You can also call 800-272-2877 to speak with a Representative or write to: AAA Automotive Services P.O. Box 24502 Oakland, CA 94623-2450
Would a bus to RV conversion be covered under premier membership?
No, it would not be covered under any membership.
What 3 things are tow trucks and flatbeds equipped with for the convenience of members with disabilities?
Vehicles are equipped with footholds, grab handles, and a portable step stool
Benefits of $___per day for each day hospitalized, up to a total of seven days, will be paid in addition to the Accidental Loss of Life Benefit and other benefit amounts for the losses covered.
$150
What membership level has access to the Auto Repair Hotline?
AAA Premier Members have access to a hotline for advice on auto repairs, second opinions on repair estimates and referrals to repair facilities. Premier Members can access the hotline by calling the Member Services number on the back of their card.
Approved reimbursement will count as 1 entitlement for the membership year except for_____________.
Windshield repair/replacement
What membership is eligible for services on a cube van?
Box trucks, box vans, cube vans, van or truck cutaway vehicles are not eligible for AAA Emergency Road Service
The Company will provide benefits for Trip Interruption due to the following events: list 3 out of 6
Vehicle disablement due
Accident
Theft
Illness
Natural Disaster
Severe Weather
The Travel Accident Insurance Program covers AAA Members & Eligible Family Members with up to____when travel arrangements are made through your local AAA Travel Agency.
up to $300,000
When a member opts to pay for the ISF what level of coverage are they provided for that service?
Classic
How long does a member have to submit a claim for reimbursement?
Emergency Road Service claims must be submitted within 60 days of the service date
True or False - Classic and Plus membership are only eligible for Emergency Road Service from one truck
False - AAA Plus, AAA Plus RV and AAA Premier Members are eligible for Emergency Road Service for up to two trucks without additional cost to the Member.
In the event the vehicle is being serviced due to an accident, the Member is required to follow all ____, ____and _____ laws for reporting of the accident prior to service being rendered.
Local, State, & Federal laws
True or False - Classic, Plus and Plus RV are covered up to 250$ for baggage coverage per occurrence.
False- AAA Plus and Plus RV are covered up to 250$ for baggage coverage per occurrence. Premier is up to 500 per occurrence