Scheduling
The 3 times an after-hours fee is applied
- before 7am
- after 6pm
- weekends
Commission Level for classes with the Make-It-A-Day Discount
CL-1
The 2 TCIs who live in the East Valley
Alex & Alyssa
The 2 Required materials with AHA classes
Ecards
Books
How long a First Aid / CPR certification is good for
2 Years
Fill in the blank: Approval is required from ______ for selling any Training below CL-1
Emily/The TCM
The 3 times a multi-class event cannot qualify for the Make-it-a-Day Discount/KPI
National Accounts
Regional Accounts
Manually discounted classes
The 2 TCIs who live in the West Valley
Coddie and Chris
(Bonus: Von)
True or False: CPR Microshield Keychains should be left OFF of a quote and REMOVED from confirmations on Training Central, so that the TCI has the opportunity to upsell.
FALSE!!!
The 3 classes we offer that are requirements for ALL businesses in Arizona
First Aid/CPR/AED
Fire Safety
Heat Injury Prevention
True or False?
It is preferred to book a class in the current month but outside of a TCI's territory, rather than booking in the TCI's territory in an upcoming month.
TRUE
True or False: Train-the-Trainer courses count toward the Core Safety Classes KPI
FALSE
The TCI who lives in Central Phoenix
Franchesca
Name 3 Senior TCI Courses
Arcflash
Lockout-Tagout
Walk & Work Surfaces
Evac Maps
OSHA-10/30
Confined Space
Crane Safety
Hazwoper
Welding Safety/Hot Work
Electrical Awareness
Rigging Safety
Fall Protection (Competent Person or Equipment Inspections)
Name 2 Training Certifications that are valid for 1 Year
(any 2 of)
Fire
BBP
Respiratory/Fit Testing
Hearing Conservation/Testing
The amount of travel that prompts an Instructor Travel Fee
2+ hours from the office
Name 5 of the Core Safety Classes that count toward the Core Safety KPI
(any 5 of)
Fire Forklift Aerial Lift
Bleeding Control Respiratory Protection
Hazcom Active Threat/Workplace Violence
Naloxone
The name of the West Regional TCM
Becky Rodriguez
The 2 Types of Materials that go with all Train-the-Trainer Courses
Books
USB Kits
How long our Forklift and Arc Flash certifications are both good for
3 years
The Class Cancelation/Rescheduling Policy
15+ Days the customer can cancel or reschedule at no cost
8-14 Days the customer can cancel or reschedule at half the cost of the class
0-7 Days the customer can cancel or reschedule at the full price of the class
The 7 T&C KPIs
(1) Total Team Revenue/Location Projection
(2) Classroom Revenue Daily Average
(3) Core Safety Classes
(4) Classroom Hours
(5) Make-it-a-Day
(6) Online Safety Revenue
(7) Training Supplies
The Senior TCI covering the Arizona Market
Gus Baldado
The 7 Staples / Core TCI Training Courses
(1) First Aid/CPR/AED
(2) BBP
(3) Fire
(4) Forklift
(5) Respiratory Fit Testing
(6) Hearing Conservation
(7) Hazard Communication
The noise level at which Hearing Protection and Hearing Testing are required
85 Decibels