Crisis Prevention
What is the primary goal of crisis prevention in TCI?
To prevent a crisis before it escalates by creating a safe and supportive environment
What percentage of communication is nonverbal?
55% is nonverbal, 38% is tone, and 7% is words.
What is the “pain-based behavior” concept in TCI?
Behavior driven by underlying emotional pain or trauma.
Name a simple, nonverbal de-escalation technique.
Open hands, calm posture.
What is the first stage of the crisis cycle?
Baseline.
Name the one key strategy for maintaining a therapeutic environment.
Building positive relationships with youth.
What does an “open posture” communicate in a crisis?
It shows calmness, safety, and a willingness to engage.
List two common triggers for youth in crisis.
Feeling misunderstood and lack of control.
What is the “help me help myself” approach?
Encouraging youth to find their own solutions while providing support.
At what stage should staff intervene to prevent escalation?
Triggering phase.
How can early warning signs of crisis be identified?
Through observation of changes in behavior, tone, and body language.
Why is tone of voice critical in verbal de-escalation?
Tone can either calm or escalate a situation, depending on how it’s used.
Why is understanding a youth’s baseline behavior important?
It helps identify when a youth is escalating
Why is giving space effective during escalation?
It reduces perceived threats and allows for self-regulation.
What is the most dangerous phase of the crisis cycle?
Outburst.
Why is “emotional competence” important in preventing crises?
It helps staff manage their own feelings, reducing the likelihood of escalating the situation.
Demonstrate a nonverbal technique to show empathy during a conflict.
Nodding slowly, soft eye contact, and a relaxed stance
How does trauma impact youth behavior in crisis?
Trauma can lead to heightened responses and reduced ability to self-regulate
List three calming techniques used in crisis situations.
Breathing exercises, grounding, distraction.
How can staff guide a youth to the recovery phase?
Through calm, non-judgmental debriefing.
Explain the importance of “setting conditions” in crisis prevention.
Setting conditions are factors that make challenging behavior more or less likely to occur. Addressing them reduces crisis risks.
What is the difference between empathetic listening and active listening?
Empathetic listening focuses on understanding emotions, while active listening emphasizes understanding the content.
Name the three phases of recovery following a crisis.
Immediate response, debriefing, and rebuilding relationships.
Explain the concept of co-regulation.
Helping a youth manage their emotions by staying calm and modeling behavior.
Why is it critical to reflect after a crisis?
To prevent future incidents and promote learning.