Active Listening
Behavior Support Techniques
The Stress Model of Crisis
Emotional First Aid
The Life Space Interview
100
This is the first question we ask ourselves in a crisis situation.
What is, "What am I feeling now?"
100
This focuses on surroundings to prevent a crisis.
What is managing the environment?
100
This is the first step in the Stress Model of Crisis.
What is the triggering or agitation phase/event?
100
This is the first strategy of Emotional First Aid.
What is drain off emotions?
100
This is the first step of the Life Space Interview.
What is isolate the conversation?
200
This is the second question we ask ourselves in a crisis situation.
What does the child need, feel or want?
200
This signals the student to either begin the desired behavior or to stop an inappropriate one.
What is prompting?
200
This is the second step in the Stress Model of Crisis?
What is the escalation or aggression phase/event?
200
This is the second strategy of Emotional First Aid.
What is to clarify the events?
200
Tell the student they did a terrific job.
What is the final thing you do in a Life Space Interview?
300
This is the last question we ask ourselves in a crisis situation.
What is, "How do I best respond?"
300
This is the expression of warm feelings of liking and caring for a student.
What is a caring gesture?
300
This is the most aggressive stage in the Stress Model of Crisis.
What is the Outburst or Violence stage/phase?
300
Maintaining the relationship and line of communication.
What is another strategy of Emotional First Aid?
300
Isolate the conversation Explore the student's point of view Summarize the feelings and content Connect feelings to behavior Alternate behaviors discussed Plan developed/ practice new behaviors Enter the student back into the program
What does I ESCAPE stand for?
400
This is an extreme emotional state.
What is anger?
400
This technique is used to give students a little help through the first steps of a task to get over a stumbling block.
What is hurdle help?
400
This is the desired outcome of a crisis.
What is a higher or educateur outcome?
400
This is the goal of Emotional First Aid.
What is to provide immediate help and support to reduce emotional intensity (to co-regulate)?
400
This is the LSI relationship goal.
What is to repair the relationship between the staff and the child?
500
This reduces cognitive abilities.
What is anger?
500
This is the use of nearness to redirect a negative behavior.
What is proximity?
500
This is the least desired outcome of a conflict.
What is the lowest or abuser outcome?
500
When using Emotional First Aid, the student should understand this concept when re-entering the program.
What is to believe that the student can successfully participate in the activity?
500
The LSI Interview techique assists in improving cognitive disorganization and flooding with this technique.
What is to clarify events?
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