TCIS System
Crisis Communication
Skill Building Pyramid
Power Struggles/Aggression
Safety
100

These are the two goals of TCIS

What are teach and support?

100

Listening for meaning by using verbal and nonverbal techniques.

What is active listening?

100

This is the last question of the 4 Questions you ask yourself before entering a crisis situation.

What is "How do I best respond?"
100

This interaction very often has the potential to turn a stressful situation into a full-blown crisis.  

What is a power struggle?

100

This is the only goal of a physical restraint.

What is to ensure safety?

200

Baseline, Triggering Event, Escalation, Outburst and Recovery are all stages within this model.

What is the stress model of crisis?

200

"I can see how excited you are to play Jeopardy!" is an example of this verbal technique.

What is a reflective response or validating feelings?

200

This is a Behavior Support Technique that can be used for students with good self-regulation skills.

What is time away?

200

A student who is displaying a high level of emotion and is not in control of their behaviors is displaying this type of aggression.

What is reactive aggression?

200

This is known as the deprivation of oxygen to living cells.

What is asphyxia?

300

Anything that increases the chances that a challenging behavior may or may not occur (e.g., organizational culture, environment, etc.)

What are setting conditions?

300

A student who struggles with self-regulation, aggressive outbursts and/or difficulty with uncertainty and ambiguity may have experienced this.

What is trauma?

300
One of the differentiating goals of this technique is to keep the student in the activity.
What is Emotional First Aid?
300

You should remove this element in the following scenario: 

John is in the cafeteria yelling at Susie.  He begins to make threatening statements, while Susie is trying to walk away.  

What is the target? (Susie)

300

This is the minimum number of people that should be present to perform a small child restraint.  

What is 2 (or 3 for BOCES protocols)?

400

In this level of recovery, the staff member intervened to stop the behavior, but the student did not learn a different way to manage or cope.

What is no change or firefighter?

400

This skill is used pre-crisis, throughout a crisis and after a crisis. 

What is active listening?

400

"When you feel angry, you hit people" is an example of this step in the LSI.

What is connecting feelings to the behavior?

400

A binder, a book, a ruler, a chair, a desk are examples of this element of a potentially violent situation.

What are weapons?

400

A student should always be checked out by this person following a physical intervention.

Who is the nurse?

500

Today's refresher theme was "responding to behavior escalation and crisis" but this was the "hidden theme." 

What is songs with names in the title?

or What is emotional competence?

or What is coregulation?

500

Knowing personal triggers and being aware of personal goals, values and beliefs are examples of this.

What is self-awareness or emotional competence?

500

Using Crisis Co-Regulation techniques such as taking a deep breath, taking a step back and giving the situation time are examples of what to do when a student is at this level on the Stress Model of Crisis.

What is crisis, outburst, or violence?

500

In this type of aggression, the behavior happens hours, days, months after the emotional arousal has returned to baseline.

What is proactive aggression?

500

These are three (3) warning signs that a student is in danger during a restraint.

What is student turns dusky purple, goes limp, vomits, says "I can't breath", stops breathing, etc.

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