Employee Perks
Products & Services
Fun Facts
LEI
SR
100

What kinds of health benefits does TD Bank offer?

flexible shared-cost benefit plan for eligible employees and dependents that offers a variety of comprehensive options for medical, dental, disability, life insurance, prescription drugs · vision care · registered specialists and therapists · semi-private or private hospital accommodation.

100

What is the newest checking account at TD Bank?

TD Bank's new checking account is TD Bank Complete Checking, which has a $15 monthly service fee that can be waived.

100

What does "TD" stand for in TD Bank?

Toronto Dominion.

100

What is the meaning of the acronym LEI

Legendary Experience Index

The Legendary Experience Index (LEI) is a survey program that TD Bank uses to measure customer satisfaction


100

What does "SR" stand for?

Solutions and Referrals

200

Where are all the benefits that TD has to offer located?

The TD Total Rewards Page.

200

What is a quick and easy service a customer can use to view their balances and transfer money?  

Online Banking.

200

Approximately how many pens does TD Bank give away yearly?  

TD Bank gives away around 20 million pens annually. The pens are made from recycled water bottles to help TD achieve its goal of having an environmentally responsible merchandise program

200

Approx. How long does it take for a customer to complete the LEI Survey?

3 Minutes 


200

What is the percentage SR (pace %) you are expected to achieve at the end of the quarter?

100%

You are expected to meet your sales goal every quarter.

300

How many hours of PTO (Paid Time Off) are you able to carry over into a new year?  

Up to 40 hours.

300

What is the name of the service that helps customers avoid overdraft fees?

Overdraft Protection is a service that allows you to access funds up to your approved limit to help you cover day to day expenses when funds are low in your TD Chequing Account.

300

What is the dress code color for Fridays at TD Bank?

TD Bank has a business casual , and there's no specific color requirement for Fridays BUT there is an unofficial dress code called Green Fridays.

300

How do we send/contact our customers for an LEI survey?

Through Email!

300

How much SR do you receive for enrolling a customer in online banking?

100 SR.


400

How does TD Bank offer assistance to employees who wish to further their education?

Through the tuition reimbursement benefit.

400

What is the minimum daily balance requirement for a TD Simple Business Checking Account?  

No minimum balance - ten dollar monthly maintenance fee applies regardless of the balance.

400

Once a year, TD Bank has its own awards ceremony where the top performers are celebrated.  What is the name of this event? 

The WOW Awards.
400

What is the  TD Bank's key marketing symbol since 2001?

The comfortable green armchair  key symbol in TD Canada Trust's marketing since 2001

400

How much SR do you earn when you open a TD Bank Small Business Checking Account

4000.00 SR Dollars


500

Does TD Bank match your employee contributions to a defined contribution pension plan ?  If so, how much?

Yes!  TD matches employee contributions to a defined contribution pension plan up to 5% of eligible earnings. TD also contributes a fixed amount of 3% of eligible earnings annually, increasing to 4% for employees with more than 10 years of service.

500

What is the minimum amount a customer has to borrow for a Home Equity Line of Credit?

A customer may be able to borrow up to 80% of the value of your home.2

500

How many bank holidays does TD Bank Observe

12 Days

TD Bank branches in Ontario will be closed on the following holidays in 2024 include:

  • January 1: New Year's Day
  • February 19: Family Day
  • March 29: Good Friday
  • April 1: Easter Monday
  • May 20: Victoria Day
  • July 1: Canada Day
  • September 2: Labour Day
  • September 30: National Day for Truth and Reconciliation 
  • October 14: Thanksgiving Day
  • November 11: Remembrance Day
  • December 25: Christmas Day
  • December 26: Boxing Day 
500

What are the actionable Attributes we ask our clients?

Understood your needs

Communicated clearly

Was Knowledgeable

Went beyond your initial need

500

What amount of SR do you receive for merchant referrals?

$3000.00

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