TD Strategy
What is the word they use to describe their aspirational customer experience level?
Legendary Customer Experience
Name all 3 of TD's business segments
Canadian Retail, US Retail, Wholesale Banking
Who is the CEO of TD?
Bharat Masrani
Who is TD's accountable executive for PwC?
Kelvin Tran
What AI / Machine Learning firm did TD acquire?
Layer 6
What is TD Bank's vision?
Be the better bank
How many customers does TD have worldwide?
a) 5-10M
b) 15-20M
c) 25M+
c) 25M+
Who is the Chief Procurement Officer?
Lynn Belo
What is our highest grossing engagement in FY19 YTD?
CyberArk (Phase 2) at $2.8M YTD as of January end 2019
What is the name of TD's new smart assistant in their mobile app?
Clari
TD is targeting C$1 billion by 2030 towards community giving in four areas that support change, nurture progress and contribute to making the world a better, more inclusive place. What is the name of this initiative?
TD Ready Commitment
How many digital customers does TD have?
a) 7.5M+
b) 10M+
c) 12.5M+
c) 12.5M+
Which TD executive just joined from AMEX as the EVP of Operational Excellence?
Greg Keeley
Which new domain are we in the process of becoming a preferred provider in this year?
Experience Design / DCX
Is TD Bank a GSIB or DSIB?
DSIB (RBC is the only GSIB in Canada)
What is TD Bank's purpose?
Enrich the lives of our customers, communities, and colleagues
How many full time employees did TD have at Oct.31, 2018?
a) 80K - 85K
b) 85K - 90K
c) 90K - 95K
b) 85K - 90K (86,588 to be exact)
Which executive is joining from the US to take over as the Chief Auditor?
Xihao Hu
In which part of the bank did we just win the Salesforce engagement?
TDAM (TD Wealth and Asset Management)
In which domain in the ECP are we not a preferred vendor but should prioritize becoming one in?
Technology (ITS)
What is missing pillar of the 5 pillars of the TD Framework?
Own
Execute
Innovate
Develop
and?
Think Customer
What was TD's revenue as of Oct.31, 2018 in Billions?
a) 10,000 - 11,000
b) 15,000 - 16,000
c) 18,000 - 19,000
a) 10,000 - 11,000 (10,122 to be exact)
Which PwC Alumni is the Chief Operating Officer of Layer 6?
Benji Sucher
When is the current Enterprise Consulting Program (ECP/MSA) set to expire?
October 2020
Which PwC network firm (country) did the Iconic Accounts Program originate from?
PwC Australia