TD Strategy
What is the word TD uses to describe their aspirational customer experience level?
Legendary Customer Experience
Name all 3 of TD's business segments
Canadian Retail, US Retail, Wholesale Banking
This executive is the President of Ascend Canada, an organization that enhances the presence, visibility, and influence of current and future pan-asian business leaders
Kelvin Tran
What engagement was PwC recently engaged by Chief Risk Officer to support the development of?
Risk Appetite Framework
What AI / Machine Learning firm did TD acquire?
Layer 6
What is TD Bank's vision?
Be the better bank
How many customers does TD have worldwide as of Q2 2019?
a) 5-10M
b) 15-20M
c) 26M+
d) 53M+
c) 26M+
Who is the new Head of Cyber Fraud that joined from Deutsche Bank?
Clark Smith
In which ECP domain was PwC's highest grossing engagement in the last year?
IT Security / IT Design & Build (CyberArk Phase 2)
What is the name of TD's smart assistant in their mobile app?
Clari
TD is targeting C$1 billion by 2030 towards community giving in four areas that support change, nurture progress and contribute to making the world a better, more inclusive place. What is the name of this initiative?
TD Ready Commitment
How many digital customers does TD have?
a) 7M+
b) 10M+
c) 13M+
d) 22M+
c) 13M+
Which TD executive just joined from AMEX as the Head of Operational Excellence?
Greg Keeley
Which new ECP domain did PwC do work in this past year?
Experience Design (DCX Web Business Banking Redesign)
Name the stock exchanges that TD is listed on
TSX and NYSE
What is TD Bank's purpose?
Enrich the lives of our customers, communities, and colleagues
How many full time employees did TD have at Q2 2019?
a) 80K - 85K
b) 85K - 90K
c) 90K - 95K
d) 100K+
b) 85K - 90K (88,445 to be exact)
Which executive just joined from the US to take on the Chief Auditor role?
Xihao Hu
In which part of the bank is PwC doing a Salesforce implementation in?
TDAM (TD Wealth and Asset Management)
In which domain in the ECP are we not a preferred vendor but should always be considered for moving forward?
IT Design & Build
What is missing pillar of the 5 pillars of the TD Framework?
Own
Execute
Innovate
Develop
and?
Think Customer
What was TD's revenue as of Oct.31, 2018 in Billions?
a) 10,000 - 11,000
b) 15,000 - 16,000
c) 18,000 - 19,000
a) 10,000 - 11,000 (10,122 to be exact)
In which country was TD's CEO, Bharat Masrani, born in?
Uganda
When is the current Enterprise Consulting Program (ECP/MSA) set to expire?
October 2020
Forrester Research recently named PwC as the top global consulting leader in this area of expertise
Cybersecurity