SAP Coding
What is 9120
IOD Pending
What number do you have to call if you are going to be late/absent?
The team leader line 613-734-1183
What is the current cost sharing for EHCP with basic hospital between the retired employee and Canada Post?
Retiree 25% / CPC 75%
Does Canada Post offer an employee discount program?
No, Canada Post does not have an employee Discount program but we have a preferred price with Goodlife Fitness.
What does EIC stands for?
Employee Interaction Center
What is 9911
STDP Approved EI
An employee is calling regarding ordering uniforms, who do they call?
Logistik Unicorp 1-800-265-1314
How do retirees pay for their benefits?
Direct debit setup with Canada-Life
What is the current year period for vision care coverage for a PSAC employee?
The current year period runs from January 1st 2017 to December 31 2020 then resets.
What is the assign center for level 2?
82828280
What is 9410?
Other LWOP/EE Request
A CUPW employee says they missed the call for work offers, what system has tried to call them?
Eclipse
Do employees keep the vision and hearing plan when they retire?
No, participation terminates the date you retire/terminate employment.
What is the max CPP deductions for the year 2020?
2898$
Which group handles the termination cases?
TC analyst termination
What is 9900?
Personal Day Planned
A director is calling and you are unable to find them on EIC/SAP, who should they be calling?
Executive services
What is an elective deduction?
It's an additional deduction that the employee chooses the enroll into, for example EHCP.
What kind of case do you create for a change of address?
An interaction case
What is 9240?
Union Unpaid
Who should a retired employee after January 1st 1993 up to October 1st 2000 call for dental?
They contact Superannuation at 1-800-561-7930 or 1-800-561-7935
What is the required notice for retirement?
Technically none, ideally; 90 days.
What is particular for EHCP for QC resident employees?
QC residents are automatically enrolled in single, basic hospital coverage upon hire.
How do you search your own EIC cases?
Account type needs to be on "created by" and then account number needs to be EE+your ID with a leading 0