Intake Related
What is the timeframe you have to edit or complete notes?
24 hours
End of next business day.
How do you know if someone has had probation/parole within the last 5 years?
Where can you find JAF'S on MSD?
Under the client activities tab.
If Chris Brown missed his appointment yesterday and you forgot to do Day 1 Outreach, do you send an extended clock email to the atty?
NO, attorney can be notified within the 24 hours of missed appointment without the need of an extended clock email.
Which rapper stated "I am not a businessman, I AM a BUSINESS, man"
Jay Z
Kanye West calls saying he can't make it to his intake appointment today. How much time does he have to complete intake?
Within the next 48 hours. NC Notice due third day UNLESS if you obtained CS approval.
If a case is not flagged as IPV, what answer should "IPV CLASS REFERRED?" be on the supervision level tab?
N/A
When do we stop submitting a Mandated Programming Recommendation Letter for a MP Participant?
When the court accepts our MP recommendation or if the court removes the MP all together via JAF
You gave your participant, Kendrick Lamar a CJA Phone. He has been officially non compliant for 31 days. What should your next step be following this information?
Submit a CJA Deactivation Form!!!
Your new intake just told you he has a FOP and can't return to his home address that is currently saved on MSD and reports having no where to stay yet. What should you do to the address tab?
Delete the address and enter No Address, Street Homeless until the participant is able to provide new address details.
If you completed a referral, however the participant declines to accept the services, do you need to document this? If so, where?
In your note and in the REFERRALS TAB!
If a participant is hospitalized or detained, when does their compliance clock start?
Detained & Release Policy: Once they've been released, they have 2 business days to reestablish contact. If we can't get in contact, they don't appear by the second day, then the 2nd day will become a missed appt and compliance clock begins (whether 2 day, 5 day or 10 days)
What breakfast item did Donkey tell Shrek he would make in the morning?
Movie: Shrek
Waffles
Supervision Level tab:
Add TRACK= Street homeless
Type of homeless will appear= unstable housing
In Need= Yes
Needs Type= Housing
If your client, Shrek, scores 10+ on the MMS, what track needs to be added in the supervision level tab?
TRACK= SMI
Additional info: In need= yes
needs type= mental health
Andrea Yaffe
“I have a question about an OOP.” Do not include any additional details in the message.
Accepted answers: If Andrea is not available, you ask Kathy.
If a participant that is mandated to their supervision level T2L5 gets approved in court to be reduced to T2L4, what tabs are we updating in the supervision level tab?
Current Supervision Level Tab= T2L4
Mandated Supervision Level Tab= T2L4
100 Points extra if you mention this: Update Graduated response tab to = Approved level reduction & enter the court date judge approved LR on
Then toggle GR back to currently not eligible after updated tabs to T2L4.