Department News and Updates
PrideNET
Credit Acceptance
How well do you know Repo Support?
DO YOU REMEMBER?
100

Should we send GAP Benefit Letters to the insurance seniors if the insurance task is closed?

No

100

What event is happening on Dec 18th?

Holiday Music Virtual Trivia Contest

100

What is the name of the founder of Credit Acceptance

Don Foss

100

What 5 departments do we support?

Repo, Redemption, Remarketing, Insurance, and ABAN

100

What state does Kayla live in?

Arizona

200

Who is celebrating a birthday in December?

Olivia - Dec 6th

200

What does BHAG stand for?

Big. Hairy. Audacious. GOALS

200

Who is our CEO?

Ken Booth

200

How many IRAC audits does each person get a month?

50

200

What movie theatre does Ashli like to take her son to on Tuesdays?

MJR

300

What quarter is the target for the completion of the Automate Insurance Fax Queue project?

Q1 2025
300

What number is CAC on the GPTW list for 2024?

34

300

What are our 5 PRIDE Values?

Positive

Respectful

Insightful

Direct 

Earnest

300

What is the name of our departments Vice President?

Casey Fetzer

300

What is Sheree's favorite food to eat?

Seafood

400

What was the percentage increase for all midpoints for 2025 Compensation?

3.5%

400

Who is our primary customer?

The Dealer

400

What year was Credit Acceptance founded?

1972

400

How many admins are in the department?

22

400

What unique tradition does Brittany, and her family do during the holidays?

100 - Elfster and Secret Santa

100 --Cheesy Pajamas

200 - Randomly pick Thanksgiving dinner to not get bored with the leftovers

500

Our Core Values Now Reflect Custome Obsession, Collaboration and (What) Mindset?

Owners Mindset

500

What is the name of our PRIDE point provider

Culture Cloud

500

What is Credit Acceptance's 2024 Thematic Goal?

Identify and Select the Right Work Based Upon Our Dealers Needs and Deliver Value Faster.

500

What is our department's purpose?

To provide the highest level of administrative service for Insurance, Repossession, Redemption, Remarketing and other teams as needed by accurately completing assigned tasks within service level expectations.

500

What does DeAries like to do as a hobby?

Go to the gym.

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