endorsements
what endorsement extends liability coverage to a paid captain?
captains liability coverage
what coverages should be disclosed when asking for the sale?
. Hull Value 2. Partial Loss Deductible 3. Liability Limits
what boats dont we insure?
wood
what is the cost of the ice and freeze coverage?
25$ per engine
asking for the sale should include?
Call to Action (timeframe) a. Ask for commitment on whether or not they will make payment today 2. Either an assumptive approach or a win-win approach to asking for the sale
yes
does tow boat us cover any boat the policy holder is on? true or false
false
what should you include in closing the call?
Provide the insured with their policy number and the effective date of the policy. Advise the customer they will receive a 30-day binder as instant proof of coverage and that their policy documents showing coverage for the full year will be mailed to them. Advise they can expect to receive their policy documents in 10-15 business days- brand again
what are the customer 6 responses?
objection
obstacle
stall
agreement
statement
question
The Trailer Assist Roadside Coverage endorsement provides on-road towing and roadside assistance up to?
If the customer does not wish to have their trailer insured with us, they may obtain Trailer Assist Roadside coverage through
500$
able to added through the membership
what are the payment plans?
full pay
eight pay
4 pay
2 pay
5 step closing process?
1.presnt rate/ask for the sale
2. allow customer to respond
3listen and identify
4.effectively handle customer response
5 ask for sale again
what is the service area for tow boat us? where can you find this info
the service area is determined by the closest tow port to you. boatus.com and boat us app under service location
what policy should an pwc be on? and why?
acv how fast they depriciate
what is the recall process?
search for the customer, a3, first last name zip code verify the boat, boat us, handle reason for calling,add membership and towing, ask for the sale