Empire
IA
Icare
Misc. Dynacare
POP Culture after 3 topics are done
100

policy numbers for TIs done in Magnum start with an "FA"

How does a policy number for Magnum appear?

100

"ACORD ORDER RECEIVED FROM iA" this statement in order comments indicates what

What is Paramedia?

100

this is the for we use if there are missing recordings on Icare after completing a call

what is the missing recordings list?

100

For Third Party Translation appointment , add these service codes:

what are the service codes? : 

(125) Translation – Third Party

(559) Translation – Language Arrangement Fee

100

this actor has played batman in 2 different eras the 80's and 2020's

who is Michael Keaton?

200

For Empire life the number is 1-844-753-0019

what is the tele interviewer line for Empire Life?

200

these conditions are on this list:

  • Acne
  • Adenoid removal
  • Allergies
  • Contraceptives
  • Cosmetic surgery without complications
  • Eczema
  • Hemorrhoids
  • Infertility treatment
  • Menopause
  • Otitis
  • Pregnancy, delivery or miscarriage without complications
  • Tonsil removal
  • Vision impairment corrected with glasses or contact lenses

What is the medical exclusions list?

200

this is the section where we can see prior communications with the insco and dynacare on I care

what is the email log section?

200

if if 2 out of 3 are correct, you may proceed to do the interview.

what are applicant identifiers? or customers information? : name dob and address

200

this actress is known for playing Selina in the Biopic of the famous Latin singer

Who is J-Lo/Jennifer Lopez?

300

the 3 types of TI are Adult Short Adult full and ______

what is a Child TI?

300

for the All diagnostic exams done in the past 3 years these are the only exceptions

What are Genetic tests and Government Screening programs?

300

This tab in Icare allows us to see conversations and instructions from the advisers or inscos

what is email log?

300

we add service code 890 for this reason

what is a no show for TI?

300

E=MC2 is known as

What is the theory of relativity?

400

this must be read regardless of Gender

What are gender specific questions?  The gender-specific medical conditions such as Abnormal PSA, prostate disorders, Abnormal Pap

400

the service code 557 is used for what purpose

What is Translation- Internal Resource Fee?

400

you may press this button to change or update a service code

what is Add/Remove Services?

400

- If there is an issue with the questionnaire in AURA, place the order on hold (we are not using UData as back up for these types of interviews)

What are Juvenile PHI?

400

This politician was an actor in the 1930's to the mid 1960's before becoming leader of the free world in the 1980's

Who is Ronald Regan?

500

For the next set of questions (in the past 5 years): If an applicant answers Yes to a condition in this section, but the time frame is over 5 years ago, please document the following information in the additional comments at the end of the questionnaire:

what is ? 

  • The name of condition
  • Date of diagnosis
  • Testing/investigations and results
  • Treatment
  • Current status
500

the applicant is 15 years old who can do the TI

who are the legal Guardians?

500

After completing a TI i select this option to stop scheduler messages from continuing with the applicant

What is disable notifications for Applicant button?

500

this is the channel we use to communicate issues with the scheduler

what is scheduler support?

500

this Canadian singer is known as the "Queen of Power Ballads" 

who is Celine Dion?

M
e
n
u