Kin Specific
The name of Kin's Co-Founder and Chief Executive Officer
Who is Sean Harper?
A status that indicates no refund has been sent to the customer or payment has not been received.
What is upcoming?
A request made to an insurance company asking for payment on a loss under a policy.
What is a claim?
From the state of Ohio, this teammate started in April & has been in the industry for 9 years.
Who is Manny
The number of states Kin currently serves
What is seven (7)?
The status on the refund line that shows an email is in their inbox and they haven't made a selection through checkbook.io and the check is still unclaimed.
What is unpaid?
This type of policy only pays the depreciated value of your home or lost belongings. In other words, it only pays for what they’re worth, not what you paid for them or what it really costs to replace them.
What is Actual Cash Value (ACV)?
This person on our team has been with Kin the longest.
Who is Felicia?
The year Kin was founded
What is 2016?
The tooltip next to “Approved” payment shows it was made by lockbox@kin.com, c.mayur.choudary@kin.com or a member of the accounting team which indicates this kind of payment.
What is a check sent in?
An official hold on issuing new policies or changing coverage for existing policies in response to an approaching storm or ongoing wildfires or civil unrest.
What is a moratorium?
These 3 people on our team are bilingual.
Who are Yesenia, Betsy and Susanna?
Kin's slogan
What is "for every new normal"?
If the “view check” option appears on the refund line, the refund was sent via email to the first named insured’s email address on file. If there is NO "view check" option then the refund was sent this way.
What is the customer’s credit or debit card that was used for payment?
A way for insurance companies to transfer some of the risk they take on when they sell insurance policies, particularly in catastrophe-prone areas.
What is reinsurance?
A Navy vet. Tacos are their jam!
Who is Vera
Kin's Demotech Rating
What is "A Exceptional Financial Stability"?
An insured has their policy set up for self pay and payment 1 of 4 has already been processed for their renewal term but they call in to change their billing method to mortgagee pay. The only thing we can do is:
What is let the customer know that we cannot change the billing method once a payment has been made but their lender can still send in payment and then a refund will be sent for the overpayment amount?
An area designated as a high-risk flood zone because of its proximity to floodplains, rivers, lakes, and other bodies of water.
What is Flood Zone AE?
_____ loves Indian food, gardening, and her family.
Who is Susanna