Group Dynamics
From Forming to Performing
Know your Group Members
Diversity and Culture
Who's The Leader?
100

A book club is an example of what type of group?

Social group

100

What is the first stage of Tuckman’s Group Development Model?

Forming

100

Assertive communication balances these two communication styles.

Passivity and aggression

100

Educational background belongs to which dimension of the Diversity Wheel?

Third/external dimension

100

Power based on respect and trust earned from other members is called what?

Referent power

200

What is generally considered the ideal size for a problem-solving discussion?

5–7 people

200

Put Tuckman’s five stages in the correct order.

Forming, storming, norming, performing, adjourning

200

According to FIRO Theory, a member who feels undervalued and may withdraw is called what?

An undersocial member

200

Assuming all members of a cultural group share the same traits is called what?

Stereotyping

200

A leader who practices social equality and shares decision-making uses which leadership style?

Democratic

300

Name one disadvantage of working in groups.

Groups require significant time, energy, and resources.

300

During which stage are members likely to compete for leadership and openly disagree?

Storming

300

A member who encourages someone who hasn't spoken to contribute is performing which group role?

Team builder

300

A culture that values accurate, clear, and direct communication is considered what type of culture?

Low-context culture

300

According to the Hersey-Blanchard model, what should a leader do when members are highly motivated and capable?

Delegate

400

Effective groups have goals that are both clear and ______.

Elevated

400

A group establishes the rule “Be on time; be out on time.” What type of norm is this?

Explicit norm

400

What is one recommended way to reduce communication apprehension in groups?

Be well prepared and recognize that everyone experiences communication apprehension

400

When diversity-related tensions divide a group into separate camps, what are these divisions called?

Faultlines

400

Leadership involves using strategic decisions and communication to mobilize members toward what?

Achieving a common goal

500

The homogeneous ↔ heterogeneous group dialectic involves balancing what?

Member similarities and differences

500

Questioning an established group practice because a better approach may exist is an example of what?

Constructive nonconformity

500

A member who intimidates others, asserts authority, and monopolizes discussion is demonstrating what disruptive behavior?

Dominator

500

According to muted group theory, the communication practices of dominant groups can have what effect?

Silence the voices of members of subordinate groups

500

Which one is NOT part of the 5M Model: Make Decisions, Manage Group Process, Mentor Members, Model Leadership, or Mediate Conflict?

Mediate Conflict

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