A book club is an example of what type of group?
Social group
What is the first stage of Tuckman’s Group Development Model?
Forming
Assertive communication balances these two communication styles.
Passivity and aggression
Educational background belongs to which dimension of the Diversity Wheel?
Third/external dimension
Power based on respect and trust earned from other members is called what?
Referent power
What is generally considered the ideal size for a problem-solving discussion?
5–7 people
Put Tuckman’s five stages in the correct order.
Forming, storming, norming, performing, adjourning
According to FIRO Theory, a member who feels undervalued and may withdraw is called what?
An undersocial member
Assuming all members of a cultural group share the same traits is called what?
Stereotyping
A leader who practices social equality and shares decision-making uses which leadership style?
Democratic
Name one disadvantage of working in groups.
Groups require significant time, energy, and resources.
During which stage are members likely to compete for leadership and openly disagree?
Storming
A member who encourages someone who hasn't spoken to contribute is performing which group role?
Team builder
A culture that values accurate, clear, and direct communication is considered what type of culture?
Low-context culture
According to the Hersey-Blanchard model, what should a leader do when members are highly motivated and capable?
Delegate
Effective groups have goals that are both clear and ______.
Elevated
A group establishes the rule “Be on time; be out on time.” What type of norm is this?
Explicit norm
What is one recommended way to reduce communication apprehension in groups?
Be well prepared and recognize that everyone experiences communication apprehension
When diversity-related tensions divide a group into separate camps, what are these divisions called?
Faultlines
Leadership involves using strategic decisions and communication to mobilize members toward what?
Achieving a common goal
The homogeneous ↔ heterogeneous group dialectic involves balancing what?
Member similarities and differences
Questioning an established group practice because a better approach may exist is an example of what?
Constructive nonconformity
A member who intimidates others, asserts authority, and monopolizes discussion is demonstrating what disruptive behavior?
Dominator
According to muted group theory, the communication practices of dominant groups can have what effect?
Silence the voices of members of subordinate groups
Which one is NOT part of the 5M Model: Make Decisions, Manage Group Process, Mentor Members, Model Leadership, or Mediate Conflict?
Mediate Conflict