Messaging
Give me your Refresh vs. Renew story
- Benefits of refreshing with a new appliance
- Downfalls of renewing maintenance on an old appliance
- Must talk about both
Give me the 3 I's for Cyber Recovery/Ransomware Protection with a brief description of each.
Isolated
Immutable
Intelligent
Paint the dark and stormy of File Data
Velocity
Variety
Volume
Tie in an industry example and share the difficulties in managing this
How does PowerStore pair with the cloud?
APEX Block Storage --> tight integration with APEX protection storage.
BU to any major public cloud, easy granular data recovery
What are the three types of data, and what are the three ways to store them?
- block, file, object
- SAN, NAS, Unified
Give me your Consolidation Story.
- Benefits of 1 appliance vs. multiple appliances
What is DIA and why is it a value add for a customer?
- Data Invulnerability Architecture
How did PowerStore increase performance with the "new" release?
- non disruptive upgrades
- SW upgrades --> 30% increase in performance
- HW refresh --> 66% performance increase
What are the 3 routes to market for our Project Alpine Offerings?
- AWS/Azure marketplace
- partner purchase
- direct with Dell
What is the successor to the Anytime Upgrade Program?
- Lifecycle Extension with ProSupport Plus
Give me your Build vs. Buy Message
- Challenges with traditional consumption (multiple appliances to manage, multiple maintenance contracts)
- Benefits of buying an all-in-one appliance
- Explain what HCI is and what is included
What RPO/RTO requirements are we capable of hitting in our portfolio and how?
- Synchronous: 0 downtime
MetroSync - PowerStore,
Stretched Clustering - HCI (Limited to 60 miles or less),
VPLEX
- Asynchronous: Hours - Mins - Sec (RP4VMs, Host based, VMWare Only)
What is Tiering – Explain through FAST Cache and FAST VP
FAST Cache
Short term dynamic optimization
Handle IO bursts
Automatically copies frequently accessed data from the back end drives to the cache
FAST VP
Long term systematic optimization
Re-balancing workloads from flash tier, SAS tier, or NL-SAS tier
What does EMC mean in Dell's cloud message?
- Enhance (APEX block/file storage for pub cloud, ddve)
- Modernize (with APEX Subs we can offer the entire product line of hardware as cloud subscription)
- Connect - talk about the whole Apex cloud platform/Azure stack product line
What is RAID and why does it matter?
- Redundant Array of Independent Disks
- For failover purposes
Give me your Why Dell for Generative AI message
- 4 P's: people, partners, products, process
- PowerScale + XE line of servers
- NVIDIA partnership
Walk me through the process of BU and why it would be important for a customer to do.
1. Send BU agents over to production
2. choose data/workloads you want to BU
3. choose type of BU you want to run
4. agents collect data and send to repository
- important in event of corruption, emergencies, etc so they can restore data
What is PowerStore Q and how does it differ from previous models?
PowerStore Q provides the ability to add QLC drives – quad layer cell
PowerStore T is TLC drives – triple layer cell
PowerStore Q can get significantly denser and is the right drive type for the densest workloads
Allowing you to save money and store more data on a smaller FF
Costs less to power and cool
Provides options for customers
Can't mix and match TLC and QLC drives, can add an appliance that is a different drive type
What products do we have that can natively scale to the cloud? (Must name all)
- unity
- powerscale
- Data Domain/DM5500
What are the differences between the 4 types of pooling?
Resource - HCI - pools your compute and storage together to help eliminate a single point of failure
Dynamic - a feature of our midrange portfolio that allows you to scale more granularly, drive by drive, when adding capacity if needed, rather than adding drives based on your RAID config
Smart - automated policy-based tiering within PowerScale that allows a customer to provision their data to the appropriate node type to maximize performance
Cloud - extends Smart pooling to the cloud
Give me your DTA customer facing for Dell Children's Hospital
- AI, edge, multicloud, work from anywhere, modern data center
- sustainability & security overarching
How do you use a DD Series for DR?
- Use DDVE in the cloud - have them replicate to each other - from this copy you could restore from DDVE in the cloud
- in this case you still need cloud compute & storage resources
Explain what D@RE is and why its helpful
- Data at Rest Encryption
- Helpful because stealers can't use the drives if they remove them
How does APEX Block storage for public cloud achieve data compression?
Through Thin Provisioning
Only pay for the actual storage you're using, so overall storage bill drops
What is the feature called in PowerStore that is similar to Dynamic Pooling in Unity?
Dynamic Resiliency Engine (DRE)