Abbreviations
Insured
INSD
This CCQ refers to a non-listed driver on our policy.
Permissive Use
October 30, 2025
How long should I wait to issue a payment after I cancel/void it?
3 business days
Mark Gunderman
Highway
HWY
This signed document is required on an Excluded Driver CCQ for coverage denial.
Excluded Driver Endorsement / Exclusion Endorsement
What did Gabi name her son?
Bennet Birmingham
Only these 2 advisor groups handle fire/theft claims.
Senior & Specialist
Manager with TZ initials
Teresa Zamarron
Like Kind & Quality
When reviewing an RA for a TSA CCQ, what 3 key things should you verify on the RA for a coverage approval?
Renter, rental period, additional insurance
Who is the second most tenured person on our team?
David Alvarado
What is the timeframe that we provide a rental vehicle once total loss settlement has been presented to the RO?
0-3 days from offer
Female Senior Claims Director
Cindy Tipps
MVR
Motor Vehicle Record
What is the renewal grace period for a CA select policy - without a lapse?
30 days
How many people on our team have a birthday in the last 3 months of the year?
3 - Ana, Kylee, Karly
The EIR process outlines that you should follow up with a claimant __ business days after FNOL if they reported pain, stiffness, ect.
3
Senior VP of Claims
Cal Hankins
Fender
FNDR
In CA, a policy cancelled for non-payment of premium qualifies for reinstatement after a loss within ___ days if the appropriate payment is made.
10 days
In January, Kylee will celebrate how many years with the company?
8
What document does total loss need from the lien holder before issuing settlement on a total loss vehicle?
Letter of Guarantee (LOG)
Chief Operations Officer
Bob Valliere