MAS Tickets
The ticket code indicating the hauler will be dropping off a new container under this MAS account
What is a DEL ticket?
A type of container that home depot stores CANNOT request service on
What are project open tops?
newenglanddispatch@wm.com
Who are New England commercial?
Our business partner who is NOT a hauler, but a broker used for metal recycling
Increase in frequency
Ticket indicating the container will be moved to a new location
What is an REL ticket?
The job titles of the ONLY people we can contact from Lowe's
What are Facility Analysts
(262) 257-9030
Who is the Upper Midwest escalations?
The website we go to in order to assist our customers who need a special waste profile
Cancellation
What is 10 days?
The ticket code indicating the container will be removed and a new one left in it's place
What is a S/O ticket?
The person responsible for handling concrete slurry/washout for Wal-Mart GCs
Who is Jeff Rye?
centrodispatch@wm.com
Who are Florida Rolloff dispatch?
What is a low boy?
Empty and Return
Based on the Client's contract
The ticket code indicating the hauler will be performing needed repairs on the container
What is a ZRP ticket?
The two request types that Target locations MUST submit through their Maximo portal*
What are new containers and got junk?
comacomdispatch@wm.com
Who are four corners commercial dispatch?
A form used to show to total tonnage of service to guarantee removal
Commercial Container Deliveries
What is 7 business days?
The ticket code indicating the container will be brought to the yard overnight (usually due to running out of DOT hours)
What is a BTY ticket?
DC's, Parade locations, and the corporate office.
What are Macy's locations that DO NOT have to use the service channel to request service.
STXRO@wm.com
Who are Texoma RO dispatch
A type of service where the driver waits onsite for the container to be filled before removing it
What is a live load?
Change Vendor
What is 5 business days?