Terms
A tendency for group members to prioritize agreement and harmony over critical evaluation of ideas or alternatives.
What is Groupthink?
The primary source of conflict.
What are unmet expectations?
An approach to leadership their were the leader adjusts his or her style/approach to fit the ability and willingness of the team.
What is situational leadership theory?
The most frequently used method for organizations to obtain creative ideas.
What is brainstorming
The three virtues/characteristics of an Ideal Team Player.
What are hungry, humble, and smart?
Finding connections between thoughts or observations as a catalyst for creative ideas.
What is associative thinking?
The preferred approach to managing team conflict.
What is collaboration?
A problem solving strategy that evaluates various potential solutions by looking at their cost, effectiveness, etc.
What is a criteria matrix?
These are strictly forbidden during brainstorming sessions.
What are criticisms or judgments?
The most preferred/ideal approach to team decision making.
What is consensus decision making?
A tendency for group discussion to strengthen members' initial attitudes, leading the group toward a more extreme position.
What is group polarization?
The antidote to unmet expectations.
What is appropriate feedback?
A decision making strategy that guides the decision maker to consider both the benefits as well as the possible problems or resistance to the decision.
What is a force field analysis?
Bringing together and organizing thoughts or ideas in order to bring focus or direction.
What is convergent thinking?
Three criteria to evaluate various methods of group decision making.
What are quality, speed, and acceptance?
A way to describe how the combined skills of a team lead to better quality team decisions.
What is process gain?
A group dynamic where a team or family collectively agrees to a course of action that no individual member actually wants, because everyone mistakenly assumes others support it.
What is the Abilene Paradox?
An approach to studying leadership that looks at characteristics of successful leaders.
What is trait or personality?
The 5 skills of disruptive innovators.
What are questioning, observing, networking, experimenting, and associational thinking?
Demographic, psychological, and organizational.
What are categories of common types of diversity?
The voluntary giving of consent when making decisions as a team.
The five typical approaches to conflict.
What are avoidance, accommodation, confrontation, compromise, and collaboration?
The four styles of leadership according to the situational leadership theory.
What are directing, coaching, supporting, and delegating?
Give at least 4 guidelines for making brainstorming effective.
No criticism of ideas, individual then group, get as many ideas as possible, encourage wild and crazy ideas, etc.
Misperception, emotional distrust, and reduced input.
What are some problems that may arise with diversity?