Benefits
Authorizations
Claims
April
DA's/Trainer
100

What is the phone number for dental?

What is 555-555-555

100

What is the tool that you use to start an authorization?

What is ICUE?

100

What tab do you use to look a claim?

What is medical claim tab?

100

Where do you go to find the road map?

what is the auth entry grid

100

What states does Serena reside in?

What is FL

200

What is the phone number for vision?

What is 555-555-555

200

What tool do you use to build the case?

What is the auth entry grid?

200

Where do you find the claim number in facets?

What is the claim tree

200

where do you go to view you daily schedule

what is IEX

200

What is Pam's hobby?

What is hiking

300

What is the department the handles radiology auths?

What is evicore?
300

What is site of service?

What is authorization required for Hospital ONLY not for ASC

300

Where do you find the detailed information claim status other than facets?

What is PDAT?

300

Where do you find SOPs?

What is Knowledge Central 

300

What is Kay's new granddaughter's name?

What is Ce'lyna

400

What is the phone number for pharmacy?

What is OPTUM 555-555-5555

400

What macro template do you use to build a case?

What is P select ICUE documentation tool?

400

What does the claim number begin with?

What is the year?

400

Where do you find the appeal for Medicaid?

What is ETS?

400

What is Elba's mythical language?

What is the Cuban Language?

500

What is the phone number for transportation?

What is 555-555-5555

500

What number do you give the provider once auth complete?

What is the A number

500

Where do you look up the claim image?

What is Macess or DOC360

500

Where can you locate time filing?

What the estimated timeframe tool?

500
What is Ben's favorite sport??

What is martial arts?

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