Customer Service
Who is a Customer
Any one who requires goods and services
Two features to identify a person who have commmited a crime
facial features, build of the, marks tattoos
Who is a Tourist?
Any one who visit a place for ,More than 24 hours less than a year for a variety of reasons other than employment
What is the name of the organization responsible for the marketing of Jamaica
JTB, Jamaica Tourist Board
What year did the Team Jamaica Programme launched
1997
Name the two type of customers
Internal and external
What is surveillance?
The careful watching of people place or things
Which Parish is known as the Craddle of Tourism
Portland
What is the Marketing Slogan for Negril
Capital of Casual
Who is the excecutive director of TPDCo
Wade Mars
Name two needs of the Customer
Respected, Helped. understood , apprecitaed
What is security
The feeling of being safe
Two types of Tourism
Heritage, Community, Sports
Whats the tagline or slogan for Kingston and Port Royal
The Heart Beat of Jamaica
Name two component of the team Jamaica Training
Customer Service, Tourism Awareness, Cultural Awareness, History of Jamaica, Self Development
Why is Customer Service important
To retain the buisness
Two types of survillance techniques?
Foot ,Static Mobile
Which industry is associated with the start of Tourism in Portland
Banana Trade
What is the tagline used by JTB to market Jamaica
The Heart Beat of the world.
Who Is the minister of Tourism
Edmund Bartlet
Give three roles of the customer service provider
Host, Diplomat, Phycologist,Sales Person, Information source
Name four things to describe a vehicle
Mark , mark ,model
What started the development of Tourism in Montego Bay
Doctors Cave Curative powers in the water
Which Jamaican icon is used in the marketing of Jamaica
Usain Bolt
Who is the chairman of the Team Jamaica advisor Council
Horace Peterkin