Phone
Which tools do you need to look at to verify CID is correct?
Biller, Omse, Neustar
Router mode when Modem is configured to hand out private IPs with or without Static IP
RoutedWithNAT
This type of business is not eligible to have TV essentials.
Bar and Restaurant
Who's the best team in all of Ormsby?
US! (Clearly)
How many voice lines can a business have?
Up to 20 Business Voice lines per account
When port forwarding, this needs to be enabled on the Spectrum-provided device
NAT
Premium
Who on Team Lanham has been with Spectrum the longest?
Christina
How many directory listings do you get with voice services?
One directory listing per line
what copilot doc is the internet and voice equipment library?
GEN6701
What is the rack rate for Business TV (only)?
$39.99
Who on Team Lanham has been with Spectrum the shortest?
Lauren
In order for Auto Attendant to work properly, the Spectrum Business Voice number associated must have this.
Call Forwarding on the line and set to voicemail.
Where do you look to see if a modem is an AWG or a stand alone device?
Device Management
How can customers order sports packages? (i.e. NHL Center Ice, NBA League Pass, MLB Extra Innings)
Must be ordered through SMB Customer Service
What was Tessa's due date?
December 8th
Name three incompatible features of voice involving hunt groups
Anonymous Call Rejection, Selective Call Rejection, Selective Call Forwarding, Call Waiting, Do Not Disturb
What is the installation price for Gig?
$99
How many STVA profiles can a business have?
Each account supports up to 25 individual user profiles
Out of all the reps working from home, who doesn't have a camera?
Richard